About us

Dr. Sobti’s Dental Care is a premium, implant-focused dental practice in West Delhi, specializing in full-arch and All-on-X implant dentistry — with an in-house digital lab, CBCT, intraoral scanning and an attached dental academy. We run a high-value, high-trust practice, and we’re hiring one person to take complete ownership of how the clinic runs, converts and presents itself.

The role

This is a single point of accountability for everything between a lead and a completed, happy patient. You run the floor, lead the team, audit every part of the funnel, build our referral and PR relationships, and drive our conversion rate up — measurably and repeatedly. This is a hands-on command role for a true one-person-army, not a desk job.

Location: Rajouri Garden, West Delhi — on-site, full-time

Reports to: Founder-Directors

Compensation: ₹40,000/month fixed + performance incentive on gross monthly collections. On-target total earnings ₹1.4–2 lakh+/month for a strong performer.

Experience required: 4–5 years managing a clinic or healthcare setup (dental strongly preferred)

What you’ll own

1. The floor & daily operations. Run the clinic day to day — patient flow, scheduling, the front desk, inventory coordination, and the overall patient experience from the moment they walk in. The floor is yours.

2. The team (people & performance). Manage the entire patient-facing and support team — front desk, lead callers, treatment coordinators, assistants. Set standards, build rosters and SOPs, train, hold people accountable, and handle the HR function for these roles: performance reviews, discipline, and keeping the team motivated and honest.

3. Leads & calls — data-driven auditing. Audit every lead and every call across Google, Meta, WhatsApp and walk-ins. Verify call activity against the phone/dialer logs (not self-reported task sheets), track response time and follow-up discipline,



and find and plug every leak between enquiry and visit. You run on evidence, not impressions.

4. Patient conversion. Own the numbers at every funnel stage — lead → call → booked → shown-up → consult → treatment accepted → treatment done → recall. Lead and coach the treatment-coordination team on the floor so more patients commit to treatment. Understand every reason a patient says no, and systematically raise treatment acceptance.

5. Marketing, design & digital presence. Audit our content, campaigns, brand consistency and performance across Instagram, Google and YouTube. Judge ROI on marketing spend, hold design and content to a standard, and make sure our presence matches a premium implant practice.

6. PR & referral network. Be the clinic’s PR front — patient experience, reviews and testimonials, and the brand we project. Build and maintain referral relationships with doctors and partner practices to grow our referral pipeline.

7. Reporting. Maintain a weekly funnel scoreboard — by source, by stage, by team member — and report performance and fixes directly to the founders.

What success looks like

- First 90 days: a working weekly audit rhythm across all the above, with clean call-log-verified reporting, and an early lift in call-to-visit and visit-to-conversion rates.
- First 6 months: a measurable, sustained multi-fold improvement in overall conversion; faster, cleaner lead response with no avoidable drop-offs; a disciplined,



accountable team; a growing referral pipeline; and a visibly stronger patient experience and brand presence.

You’re a fit if you have

- 4–5 years running a clinic or healthcare setup (dental practice experience strongly preferred). We will not consider candidates with no clinical/healthcare operations background.
- A genuine audit mindset — comfortable with KPIs, funnels, call logs and numbers, and willing to hold both people and processes to account.
- Proven conversion / sales ability — you can turn a hesitant patient into a confident yes, and teach others to do the same.
- Real leadership presence — you can run a team, set standards and have difficult conversations.
- Excellent communication and interpersonal skills — you’ll be the face of the clinic to patients and referring doctors, and the backbone to staff.
- Working comfort with CRM / lead systems and social/reputation platforms (or the ability to learn quick).

Good to have

- Experience in a dental or implant/aesthetic practice
- Exposure to treatment-coordination or patient-counselling
- Familiarity with digital marketing metrics

This role is NOT for you if you want a 9-to-5 desk job, you need to be told what to do, or you’ve only done one slice of this (only front desk, or only marketing). We’re hiring someone who owns the whole system. What we offer

- A senior, high-autonomy role with direct access to the founders
- A performance incentive tied to real conversion growth — strong earning upside for a performer
- A premium, fast-growing implant practice with real infrastructure (digital lab, CBCT, academy) to work with
- Room to build and lead, not just maintain

Pay: From ₹40,000.00 per month

Application Question(s)

- How many years have you managed a dental or healthcare clinic?
- Describe one measurable result you drove in a previous role

Work Location: In person

📌 Clinic Operations & Growth Manager (Rajouri Garden)
🏢 Sobti Dental Clinic
📍 Rajouri Garden