We are looking for a highly organized and detail-oriented FRP Administrative Assistant to support the day-to-day administrative operations of our Clinical Program, who is capable of speaking Spanish.
Role & responsibilities
- Daily communication with the FRP Office Manager/Administrator
- Navigate patient files in IMS and prepare/distribute reports
- Track outstanding medical request items and case status
- Maintain case tracking and timelines using Excel/Google Sheets
- Communicate with adjusters regarding patient cases and requirements
- Coordinate transportation and interpretation for FRP appointments and examinations
- Identify vendors and coordinate transportation/interpreter services
- Schedule FRP patient appointments in IMS
- Track CBT and FRP authorization and expiration dates
- Request authorization extensions when required
- Coordinate with medical assistants regarding patient scheduling and related administrative requirements
Preferred candidate profile
- Fluent spoken Spanish Mandatory
- Strong English verbal and written communication
- Proficiency in Microsoft Excel and Google Sheets
- Strong organizational and attention-to-detail skills
- Ability to manage multiple priorities and follow up on pending items
- Comfortable working with IMS/EMR systems, spreadsheets and email
- Ability to work independently and meet deadlines
- Solid communication and coordination skills