We are looking for a proactive and detail-oriented Client Servicing Executive to support our Sales & Marketing team. The candidate will be responsible for client calling, email communication, maintaining customer databases, managing call records, and coordinating with the sales team to ensure effective client follow-ups and business development.

Key Responsibilities

- Make outbound calls to existing and potential customers for business development and client follow-ups.

- Send professional emails, product introductions, quotations, reminders, and follow-up communications.

- Maintain and update customer databases, call logs, lead details, and sales follow-up records.

- Track customer responses, inquiries, leads, and the status of ongoing sales opportunities.

- Coordinate with the Sales & Marketing team to ensure timely follow-ups and lead conversion.

- Generate leads through calling, email campaigns, and database management.

- Prepare daily call reports, lead reports, and follow-up schedules.

- Handle customer inquiries professionally and maintain strong client relationships.

- Use Excel, CRM tools, and AI-based tools to manage data and improve work efficiency.

Required Skills & Qualifications





- Good verbal and written communication skills in English.

- Confident in making business calls and communicating with clients.

- Proficiency in MS Excel, Word, email, and data management.

- Strong organizational skills with attention to detail.

- Ability to maintain accurate records and manage multiple follow-ups.

- Basic knowledge of CRM software and AI tools is an advantage.

- Positive attitude, willingness to learn, and a customer-focused approach.

Preferred Candidate Profile

- Freshers and candidates with 1–3 years of experience may apply.

- Candidates with experience in client servicing, telecalling, sales coordination, customer support, or inside sales will be preferred.

- Candidates should be comfortable with daily calling targets, email communication, and database management.

What We Offer

- Opportunity to learn sales, marketing, and client relationship management.

- Skilled work environment with growth opportunities.

- Hands-on experience with business development and customer management processes.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Flexible schedule

- Paid sick time

- Paid time off

Work Location: In person

📌 Client Servicing Executive (Mumbai)
🏢 Hallmark Metallica
📍 Mumbai