- Project Management
- Managing multiple payment gateway partners
- Track products at different stages of their life cycle and develop strategic roadmaps.
- Project managing the various implementations in an effective and timely manner
- Has the capability to manage multiple projects at the same time
- Tracking delivery of vendor projects

- Coordination
- Coordinating for making all competitive payment instruments live on the payment platform
- Coordinate with the vendor partner team for timely resolution of system issues and tickets to ensure productivity is not hampered

- Domain
- Should have strong understanding of merchant and payment service providers needs to support different segments of consumers and merchants
- Experienced with APIs and software development and work together well with both technical and business teams.
- Prior work experience dealing with payment gateways, merchant onboarding , product ownership and merchant management.

- Product Skill
- Build products from conception to launch in an effective and timely manner.
- Requirement gathering, requirement analysis, User story creation, Prepare Impact Analysis, BRD, Functional specification, Solution design, Interface design, Use case, User stories, Requirements mapping and traceability matrix etc.




- Articulate business problems to engineering partners.Implements monitoring / usage tracking and analyze patterns to improve internal systems.
- Generate new ideas and suggestions for continuous improvement of systems, processes and procedures to enhance the customer payment experience.
- Responsible for making process notes, integration/ interface documents; and communicating them to clients/ internal operations team members.
- Providing inputs into the underlying process flows/ workflows/ systems for service improvement; and also engaging with internal process teams for definition of payment processes for recent clients/ existing clients.

Required Skills :

- Education : B. E. IT / Computer Science
- 8+ years of relevant work experience preferably in the Fintech Industry including at least 3+ year of relevant product management experience and good to have software development experience.
- Experience integrating with third-party web services across a variety of technologies (e.g. REST, SOAP, etc.)
- Experience in integrating with scheme / Netbank / Wallet / Card etc.
- Understanding of electronic payment processing/ collection methods, including Electronic Clearing Service (ECS), online payment, Electronic Bill Presentment & Payment (EBPP), Credit Card Processing, Banking & Finance. - Familiarity of processes relating to payments/ collections.

📌 Chief Manager - Business Analyst (Payments) (Mumbai)
🏢 HDFC Life
📍 Mumbai