A chat support executive helps customers by answering questions, solving problems, and giving information in real time through online chat or messaging apps.

Role Overview

- Main Goal: Keep customers happy and loyal by fixing issues fast over text.
- Workplace: Offices, contact centers, or remote work from home setups.

Core Responsibilities
- Real-Time Chat: Answer customer questions quickly about products, orders, or accounts.
- Multitasking: Handle multiple chat windows at the same time without losing quality.
- Problem Solving: Troubleshoot issues and guide users step-by-step to a fix.
- Escalation: Send hard problems to higher teams or managers when needed.
- Record Keeping: Write clear notes about each chat in the company system.
- Age criteria 18 to 29 years

Key Skills and Qualifications
- Typing and Writing: Quick typing speed and strong grammar, spelling, and punctuation.
- Communication: Friendly, polite, and clear text tone.
- Empathy: Patience and kindness, even when dealing with upset customers.

Pay: ₹10,000.00 - ₹34,000.00 per month

Work Location: In person

📌 Chat Support Executive (Ameerpet)
🏢 Earth Solutions
📍 Ameerpet