Centre Manager & Parent Relationship Manager (PRM) (Pune)

Centre Manager & Parent Relationship Manager (PRM) (Pune)

12 Oct
|
Ileseum Clubs
|
Pune

12 Oct

Ileseum Clubs

Pune

- Admissions &
- Sales: Manage the complete admissions process, including lead generation, enquiries, centre visits, follow-ups, conversions and renewals.
- Marketing &
- Outreach: Plan and execute local marketing campaigns, society activations, community events and corporate tie-ups across Wakad, Hinjewadi, Baner and Aundh.
- Lead Management: Maintain enquiry databases, follow up with prospective parents and achieve monthly admission and occupancy targets.
- Parent Relationship Management: Build robust parent relationships, address queries and concerns, manage feedback and drive parent satisfaction, retention and referrals.
- Brand Development: Coordinate social media campaigns, promotional activities and marketing initiatives in line with Damaras premium brand positioning.
- Centre Operations: Oversee daily administration, attendance, records, fee coordination, supplies, hygiene, safety and operational processes.
- Team Coordination: Work closely with teachers and support staff to ensure smooth centre functioning and a positive parent experience.
- Reporting &
- Performance: Maintain daily and weekly reports on leads,



visits, conversions and admissions; monitor performance and implement improvement plans.
- Community Partnerships: Build relationships with residential societies, corporate HR teams, local businesses and community organisations to generate admissions.

Required Skills &

- Qualifications

- Minimum 3 years of relevant experience in centre management, preschool administration, admissions, sales or parent relationship management.
- Excellent spoken and written English.
- Strong communication, presentation, negotiation and interpersonal skills.
- Proven ability to generate leads, follow up effectively and convert enquiries into admissions.
- Strong organisational, administrative and problem-solving abilities.
- Ability to plan and execute marketing initiatives independently.
- Proficiency in MS Office, Google Workspace and lead-tracking tools.
- Prior experience in a preschool, school, childcare centre or education sector is preferred.

📌 Centre Manager & Parent Relationship Manager (PRM) (Pune)
🏢 Ileseum Clubs
📍 Pune

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