- Location: Bangalore

- Experience: 1–5 Years

- Work Schedule: 6 Days Working (1 rotational week off, not on weekends)

- Shift Timings: Rotational Shifts (7:00 AM – 4:00 PM / 4:00 PM – 11:00 PM)

Role OverviewThe Customer Advisor acts as the Single Point of Contact (SPOC) for customers visiting the centre, ensuring a seamless, guided, and supportive experience from entry to exit.Key Responsibilities1

- Manage the end-to-end customer experience at the centre.1

- Welcome and guide customers throughout their visit and provide personalized assistance.1

- Support customers with registration, documentation, and form filling.1

- Coordinate with clinical and internal teams for timely execution of tests and procedures.1

- Answer customer queries regarding services, processes, and next steps.1





- Handle customer concerns and escalations promptly while maintaining high service standards.1

- Conduct post-visit follow-ups.1

Candidate Profile

- 1–5 years of experience in Customer Service, Hospitality, Patient Care, Customer Success, or similar service-oriented roles.1

- Science background preferred (exceptional freshers with Biotech, Biology, Life Sciences, or allied medical degrees may also be considered).1

- Robust communication and interpersonal skills with a customer-first mindset.1

- Proficiency in English and the local language is mandatory.1

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Center advisor (Bengaluru)
🏢 Cent Health
📍 Bengaluru