Job Title: Restaurant Cashier

Department: Operations / Finance & Cashiering

Industry: Restaurant / Food & Beverage

Employment Type: Full-Time

Reports To: Restaurant Manager / Shift Supervisor

1. Job Summary

We are looking for an honest, detail-oriented, and customer-friendly Cashier to manage billing, payment collection, POS operations, and daily cash reconciliation at our restaurant. The ideal candidate should have basic computer skills, numerical accuracy, good communication skills, and the ability to handle customer transactions efficiently during busy restaurant hours.
1. Key Responsibilities. Billing & POS Operations

- Generate accurate bills for dine-in, takeaway, and delivery orders.
- Operate the restaurant's Point of Sale (POS) system.
- Enter food items, beverages, combos, and add-ons correctly.
- Verify order details, quantities, prices, and applicable taxes.
- Apply approved discounts, coupons, and promotional offers.
- Process bill cancellations, refunds, and corrections only with the required authorization.
- Ensure every order is properly billed and recorded.
- Coordinate with service and kitchen teams to resolve billing discrepancies.

B. Payment Handling
- Accept cash, UPI, debit/credit cards, and other approved payment methods.
- Verify digital payment confirmations before marking bills as paid.
- Issue receipts to customers.
- Maintain accurate records of cash and digital transactions.
- Handle cash responsibly and keep the cash drawer secure.
- Report payment discrepancies immediately to the supervisor.
- Avoid unauthorized discounts, refunds, voids, or cash adjustments.

C. Cash Reconciliation & Reporting
- Maintain the opening cash balance and verify the closing balance.
- Reconcile physical cash against POS reports at the end of each shift.
- Match digital payment records with POS and payment gateway reports.
- Prepare daily sales and cash handover reports.
- Submit collections to the authorized person as per company procedures.




- Report shortages, excess cash, duplicate payments, and transaction errors.
- Maintain supporting documents for refunds and approved adjustments.

D. Customer Service
- Greet customers politely at the billing counter.
- Explain menu prices, available offers, and payment options.
- Answer basic billing-related questions.
- Resolve simple billing issues professionally.
- Coordinate with the Restaurant Manager for customer complaints.
- Maintain a courteous and helpful attitude during peak hours.

E. Coordination & Restaurant Operations
- Coordinate with service staff, kitchen staff, delivery executives, and supervisors.
- Verify order numbers and billing details before processing payments.
- Support dine-in, takeaway, and delivery billing requirements.
- Maintain the cleanliness and organization of the billing counter.
- Ensure adequate receipt paper and other billing supplies are available.
- Follow restaurant SOPs and cash-handling policies.

F. Compliance & Security
- Maintain confidentiality of sales and transaction information.
- Follow approved billing, cash-handling, and refund procedures.
- Prevent unauthorized transactions and misuse of discounts.
- Maintain accurate transaction records for audit purposes.
- Report suspected fraud, theft, or irregularities to management.
- Follow applicable tax and invoicing procedures.

1. Qualifications & Experience

- Minimum education: 12th pass preferred.
- Freshers may apply; cashier or restaurant experience is an advantage.
- Basic computer knowledge and familiarity with POS systems.




- Basic understanding of cash handling, billing, and digital payments.
- Good numerical and communication skills.
- Ability to work rotational shifts, weekends, and public holidays.
- Honest, punctual, responsible, and customer-oriented.

1. Required Skills

- Cash handling and numerical accuracy.
- POS billing and basic computer operations.
- Knowledge of UPI, card, and cash transactions.
- Attention to detail.
- Customer service and communication.
- Time management during peak hours.
- Problem-solving and teamwork.
- Integrity and accountability.

1. Key Performance Indicators (KPIs)

The Cashier will be evaluated based on:
- Billing Accuracy: Percentage of bills processed without errors.
- Cash Reconciliation: Accuracy of physical cash versus POS records.
- Payment Accuracy: Correct recording of cash and digital payments.
- Transaction Speed: Efficient billing during peak hours without compromising accuracy.
- Unauthorized Adjustments: Compliance with discount, refund, and cancellation approval procedures.
- Reporting Accuracy: Timely submission of daily closing reports.
- Customer Satisfaction: Billing-related customer feedback and complaints.
- Attendance & Punctuality: Compliance with assigned duty schedules.
- SOP Compliance: Adherence to cash-handling and billing procedures.

1. Working Conditions

- Full time restaurant environment.
- Rotational shifts based on operational requirements.
- Weekend, holiday, and peak-hour duties may be required.
- Must be comfortable standing for extended periods and working in a fast-paced environment.

1. Documents Required

- Updated CV or application form.
- Government-issued identity proof.
- Address proof.
- Educational certificates, where applicable.
- Bank account details.
- Previous employment documents, if applicable.
- Emergency contact details.

Pay: ₹15,000.00 - ₹24,000.00 per month

Work Location: In person

📌 Cashier (Kannur)
🏢 Saudi Shawaya
📍 Kannur