Key Responsibilities :-

Guest Service & Customer Satisfaction

- Welcome and attend to guests professionally, ensuring a warm and pleasant dining experience.
- Ensure timely and accurate order taking, food delivery, and table service.
- Handle guest queries, complaints, and special requests promptly and escalate issues when required.
- Monitor guest satisfaction and take necessary steps to improve service quality.

Restaurant Operations
- Supervise stewards and service staff during daily operations.
- Ensure proper table setup, restaurant readiness, and adherence to service sequences.
- Coordinate with the kitchen and billing teams to ensure smooth and timely order execution.
- Monitor table turnover, service speed, and operational efficiency during peak hours.
- Ensure correct order processing and minimize order errors and delays.

Food Safety, Hygiene & Grooming
- Ensure compliance with personal hygiene, grooming, uniform,



and cleanliness standards.
- Monitor restaurant cleanliness, table hygiene, service stations, and equipment readiness.
- Follow applicable food safety, sanitation, and company SOP requirements.
- Ensure proper handling of crockery, cutlery, glassware, and service equipment.

Billing, Sales & Cost Control
- Coordinate with the cashier to ensure accurate billing and smooth payment processing.
- Promote menu items, combos, add-ons, and beverages to improve average order value.
- Monitor wastage, breakage, and misuse of restaurant equipment.
- Support the management in achieving sales targets and improving guest feedback scores.

Pay: ₹15,000.00 - ₹21,000.00 per month

Advantages

- Food provided
- Provident Fund

Work Location: In person

📌 Captain (Bengaluru)
🏢 Nandhana Foods
📍 Bengaluru