Call Quality Analyst (QA) monitors, evaluates, and scores customer service interactions (phone calls, live chats, and emails) against company standards, compliance rules, and scripts to improve overall customer experience
Pay: ₹12,000.00 - ₹43,000.00 per month
Advantages
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
Work Location: In person
📌 Call Quality Analyst (Chennai)
🏢 Atain
📍 Chennai