- Fixing appointments and enquiry visit conversion
- Telephone etiquette with call quality adherence
- First Call Resolution (FCR) of enquiry calls
- Average wait time of patients during the call (Call holding)
- Call transfer rate
- Customer call frequency
- Ensure all the calls are answered properly without getting missed out
- Quality parameters followed as per SOP's
- Feedback from the patients and their satisfaction
Contact HR - (phone hidden) - Praveen HR
Job Type: Full time
Benefits
Health insurance
Life insurance
Provident Fund
Schedule
Day shift
Morning shift
Rotational shift
Education
Higher Secondary(12th Pass) (Preferred)
Language
Tamil, English, Hindi, Telugu
Speak with the employer - - Irfan HR
Job Types: Full-time, Permanent, Fresher
Benefits
Health insurance
Work Location: In person
Job Types: Full-time, Permanent
Benefits
Health insurance
Provident Fund
Work Location: In person
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits
- Flexible schedule
- Paid time off
- Provident Fund
Work Location: In person
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