12 Oct
|
easysellindiaopcpvtltd
|
India
12 Oct
easysellindiaopcpvtltd
India
work from home
## Position:
Customer Support & Operations Executive (Work From Home)
## About Company
Nexo Bulk India is a leading B2B Mobile Accessories Wholesale Company supplying products to retailers, shop owners, distributors, and resellers across India.
Website: https://www.nexobulkindia.com
## Working Hours
Monday to Saturday
10:00 AM to 7:00 PM
## Salary & Incentives
Fixed Salary: ₹15,000 per Month
Incentive: ₹10,000 per Month on achieving ₹15 Lakh Monthly Sales
Additional performance bonus for top performers.
## Responsibilities
- Handle incoming customer calls and WhatsApp inquiries
- Process current orders from website and WhatsApp
- Coordinate with customers regarding payments and dispatch
- Manage courier bookings, tracking, delivery updates and RTO cases
- Follow up with existing customers
- Handle customer complaints and resolve issues professionally
- Maintain order records and daily reports
- Coordinate with management regarding orders and operations
## Requirements
✅ Laptop/Desktop Mandatory
✅ Stable Internet Connection
✅ Smartphone with WhatsApp Business
✅ Good Hindi Communication
✅ Basic English Communication
✅ Experience in Customer Support, Telecalling, Sales, Logistics or Ecommerce Preferred
✅ Self-disciplined and responsible candidate
✅ Long-term work commitment required
## Training
4 Days Professional Training Provided by Company
Product Training
Customer Handling Training
Order Processing Training
Courier Management Training
## Preferred Candidate
Looking for a genuine, honest and long-term team member who can independently manage customer communication and daily operations from home.
Immediate Joining Available.
Education
- Bachelor's (Preferred)
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits
- Work from home
Education:
- Bachelor's (Preferred)
Language:
- Tamil (Preferred)
- Telugu (Preferred)
- Kannada (Preferred)
Work Location: Remote
📌 Business Development Manager (BDM) (India)
🏢 easysellindiaopcpvtltd
📍 India