Role / Level

Business analyst, SA level

Years of exp required

NA

Skills

Must have skills

- Requirements gathering & process mapping

- Business process optimization

- Jira & Confluence

- User story creation (Jira, definition of ready)

- Backlog management & prioritization

- Stakeholder management & communication

- Coordination with Scrum Master/dev team

- Salesforce best practices alignment

Good to have skills
- Litify-specific experience

- Legal domain knowledge

- Agile/Scrum environment exposure

- Attention to detail in documentation

Preferred location

India

CWR contract period

6 Months / 12 months

Job Summary

We are seeking a detail-oriented Business Analyst to drive requirements gathering, process mapping, and business process optimization for Litify. The ideal candidate will work closely with business units, Litify business teams, and other stakeholders to translate business needs into explicit, actionable requirements, and will partner with the Scrum Master and development team to keep a healthy, well-prioritized backlog aligned with Salesforce best practices.

Key Responsibilities

Requirements Gathering

- Collaborate with business units, Litify business teams, and stakeholders to collect, analyze, and document business requirements for Litify

Process Mapping & Optimization

- Map current ELM workflows and processes, identify gaps or inefficiencies, and recommend improvements leveraging Litify capabilities

Creation of User Stories





- Develop clear and actionable user stories based on the definition of ready, ensuring requirements are well understood and prioritized for implementation

Backlog Development & Maintenance

- Responsible for developing and maintaining a healthy backlog of user stories by working closely with business owners and technical product owners to ensure prioritization and clarity of requirements

Coordination with Scrum Master & Development Team

- Work closely with the scrum master and development team to review requirements, assess backlog readiness, and ensure alignment of user stories and solutions with Salesforce best practices and standards

Required Skills & Qualifications

- Demonstrated expertise in requirements gathering, process mapping, and business process optimization

- Excellent communication and stakeholder management skills

- Ability to translate business needs into clear technical requirements and solutions

- Familiarity with Jira and Confluence for project management and collaboration

- Experience using Jira to create and manage user stories, applying the definition of ready to ensure quality and clarity

Key Competencies

- Analytical and structured thinking

- Excellent communication and stakeholder management

- Collaborative, cross-team mindset

- Attention to detail and clarity in documentation

- Adaptability within Agile/Scrum delivery environments

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