We’re hiring: Brand Services Partner – Digital

6+ years of experience, with creative agency client servicing experience being a must.

If you know how to build great client relationships and make great work happen, let’s talk.

Main Task & Responsibilities:

- Led social and influencer mandates/campaigns for large brands end to end
- Experience building annual digital or communication strategy
- Experience working on AOP, brand planning, or communication strategy
- Strong presentation and storytelling capability
- Understanding of social analytics and creator measurement
- Hands-on understanding of AI, AEO and future digital discovery trends
- Able to act as a bridge between Media, Creative and Tech
- Crisis Manager & Problem Solver
- Drive Positive to Great – work culture (ensure at-least 1 piece for Effies and 1 for Cannes on any brand in the year)
- Drive Profitability
- Oversee the work done by the BD/BA/team.
- Ensure the smooth management of day to day operations. Foresee problem areas and arrest them
- Ensure execution of all types of campaign/work keeping in mind the process from presenting a campaign to final execution
- Share learnings regularly market intel, news etc which impacts the brand in any way
- Drive product differentiation viz a viz all competitors (brand and agency level)
- Manage Un-approved Estimates, Approved Estimates, Invoicing and outstanding
- Role model for conduct and culture: Embodiment of the agency culture and drive it with team to the junior most level




- Brain storm with Planning for initiation of all key projects and be able to engage on strategic inputs, workshops, brand refresh, communication refresh etc
- Guide creation of crisp brief and oversee those written by the BD/BA/team
- Engage in first hand primary research and market visits. (Should have conducted primary research atleast 200 hours year on year at BD level)
- Ensure, all big and small presentation are well orchestrated and good contributions are being made to them
- Acquaint self and team with ASCI
- Business Growth – Drive business growth discussions (internal) and help identify potential opportunities for the agency business growth
- Constant Skill development/enhancement/upskilling – self and team
- Drive proactive work / thinking and culture
- Actively lead New Business pitches
- Revenue Management
- A good manager with clients for them to see you as dependable/reliable, attentive, active, knowledgeable team player. Should be persuasive and confident on creative projects/selling. Excellent written and verbal communication

Qualification Required: Postgraduate in any discipline
- Other/ Special Requirements:
- Creative thinking, analytical & problem solving
- Strong interpersonal and Communication Skills
- Ability to collaborate effectively at all levels and functions
- Strong client-servicing orientation
- Ability to manage projects to successful completion, multi-task, and work within tight deadlines
- Sound business acumen; strategic skills
- Strong negotiation skills
- Demonstrated prowess in all MS Office programs

📌 Brand Services Partner (Gurugram)
🏢 PUBLICIS GROUPE
📍 Gurugram