A.

Business

Development and Target Achievement

- Achieve monthly targets for loan disbursement, customer acquisition, and portfolio growth.

- Identify new business opportunities and expand the branch customer base.

- Monitor field-level activities and ensure effective customer sourcing.

- Develop and implement branch-level business plans.

B. Loan Operations and Credit Management

- Ensure proper verification of customer documents and loan applications.

- Monitor credit appraisal, eligibility checks, and loan disbursement processes.

- Ensure compliance with company credit policies and applicable RBI guidelines.

- Prevent fraudulent transactions and maintain proper loan documentation.

C. Collection and Portfolio Management

- Monitor daily, weekly, and monthly collection performance.

- Track overdue accounts, delinquency, and portfolio-at-risk (PAR).

- Conduct regular field visits to monitor collections and resolve customer issues.

- Implement corrective measures to improve repayment performance and reduce defaults.

- Ensure fair and transparent recovery practices.

D. Team Management

- Supervise and guide Assistant Branch Managers, Credit Relationship Executives, and field staff.

- Allocate targets and monitor individual employee performance.





- Conduct daily morning meetings and periodic performance reviews.

- Support recruitment, onboarding, training, and employee development.

- Address staff grievances and maintain discipline.

E. Compliance and Documentation

- Ensure adherence to RBI regulations, applicable microfinance lending norms, KYC requirements, and internal policies.

- Maintain accurate branch registers, records, reports, and customer documentation.

- Ensure compliance with customer protection, grievance redressal, and fair-practice requirements.

- Coordinate with regional/zonal offices, HR, audit, and other departments.

F.

Branch

Administration and Reporting

- Ensure proper cash handling, safe custody of documents, and branch asset management.

- Monitor daily business reports, collection reports, staff attendance, and operational activities.

- Ensure timely submission of MIS reports to the Area Manager / Regional Manager.

- Coordinate with internal and statutory auditors and close audit observations within the prescribed timelines.

- Ensure compliance with company SOPs and internal control procedures.

Pay: Up to ₹50,000.00 per month

Perks

- Health insurance

- Provident Fund

Work Location: In person

📌 Branch manager (Kozhikode)
🏢 Supra Pacific Financial Services
📍 Kozhikode