Role Summary

Responsible for end-to-end branch performance, business growth, customer relationships, operations, compliance and team productivity.

Key Responsibilities

- Drive branch business, CASA/deposit mobilization, lending, cross-sell and revenue targets.

- Acquire and deepen relationships with NTB, HNI and key customers.

- Lead and manage the branch team, ensuring productivity and achievement of targets.

- Oversee day-to-day branch operations, customer service and service quality.

- Ensure adherence to RBI regulations, internal policies, KYC/AML, audit and risk controls.

- Monitor branch MIS, business performance and take corrective actions to improve profitability.

- Handle customer escalations and ensure smooth, compliant branch functioning.

Key Requirements

- 7–15 years of BFSI/banking experience, with significant Branch Banking/Branch Management exposure.

- Solid experience in CASA, deposits, lending, sales and branch business growth.

- Proven team leadership and customer relationship management experience.

- Strong knowledge of branch operations, compliance, audit and risk management.

📌 Branch Head (Thane)
🏢 Naukri e-Hire
📍 Thane