BPO Associate - International voice process

Requirements:-

- Excellent Communication in English.
- Freshers and Experienced are welcome to apply!
- Immediate joiners only.

: As an International Voice Process Associate for a Customer Support domain, you will be responsible for handling customer s from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.

Key Responsibilities:

- Handle inbound queries from customers in a skilled and friendly manner.

Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly.

Meet individual and team performance metrics, including handling time, customer satisfaction, and issue resolution.

Work collaboratively with cross-functional teams to resolve escalated issues.

- Work Location: Bangalore
- Shifts: General & Rotational Shift (5 days work2 days off)
- Immediate Joiners Only!

📌 BPO Associate - International voice process (Bangalore Rural)
🏢 Wroots Global Private
📍 Bangalore Rural