To manage day-to-day online warehouse operations, ensuring accurate inventory management, timely order processing, picking, packing, dispatch, returns handling, and coordination with e-commerce platforms and logistics partners such as Myntra, Amazon, Shopify and other online sales channels.

Key Responsibilities

1. Order Processing & Dispatch

- Monitor daily orders received from Myntra, Amazon, Shopify and other e-commerce platforms.
- Ensure timely order processing, picking, packing, labelling and dispatch within platform SLAs.
- Monitor pending, cancelled, delayed and urgent orders.
- Coordinate with courier partners and logistics teams for timely pickups.
- Ensure adherence to marketplace dispatch timelines and operational requirements.

2. Inventory Management

- Maintain accurate stock records for all online warehouse inventory.
- Ensure physical stock matches system inventory and e-commerce platform listings.
- Monitor stock inward, outward, transfers, damaged goods and stock adjustments.
- Conduct regular cycle counts and physical stock audits.
- Identify stock mismatches and take corrective action to prevent overselling and order cancellations.

3. Picking, Packing & Quality Control

- Supervise picking and packing teams to ensure correct SKU, size, colour and quantity.
- Ensure proper packaging, barcode scanning, shipping labels and invoice documentation.
- Implement quality checks before dispatch to minimise wrong shipments, damages and customer complaints.
- Ensure products are packed according to marketplace and company guidelines.

4. Returns & Reverse Logistics

- Monitor customer returns, RTOs (Return to Origin) and exchange shipments.
- Verify returned products for condition, SKU, size and quantity.
- Coordinate with the quality and inventory teams for restocking, damaged stock segregation and discrepancy reporting.




- Maintain records of return reasons, missing products and damaged items.

5. Team Management

- Allocate daily tasks to warehouse executives, pickers, packers and helpers.
- Monitor employee productivity, attendance, discipline and work quality.
- Train team members on SOPs, scanning, packing standards and safety procedures.
- Ensure optimum manpower utilisation during peak sales and promotional periods.

6. MIS & Reporting

- Prepare daily reports covering orders received, processed, dispatched, pending and cancelled.
- Track inventory accuracy, returns, RTOs, dispatch delays and team productivity.
- Maintain records of courier handovers, shipment manifests and warehouse discrepancies.
- Escalate operational issues, stock shortages and SLA risks to management.

7. Coordination & Process Improvement

- Coordinate with the e-commerce, merchandising, inventory, accounts and customer service teams.
- Ensure proper system updates and real-time order status tracking.
- Identify operational bottlenecks and implement process improvements.
- Maintain warehouse cleanliness, organised storage, product traceability and safety standards.

Required Skills & Qualifications
- Graduate in any discipline; warehouse or supply chain qualification preferred.
- 3–5 years of experience in warehouse operations, preferably in e-commerce, fashion or apparel.
- Prior experience handling Myntra, Amazon, Shopify or similar online order fulfilment operations.
- Knowledge of inventory management, SKU/barcode scanning, picking, packing, dispatch and returns.
- Positive Excel skills and experience with warehouse management systems (WMS), ERP or inventory software.
- Strong team management, coordination, problem-solving and reporting skills.
- Ability to work under dispatch deadlines and manage high order volumes.

Pay: ₹25,000.00 - ₹33,000.00 per month

Work Location: In person

📌 Asst. Manager Warehouse (Goregaon)
🏢 Nostrum Fashion
📍 Goregaon