? Overview

We are looking for an Associate Manager – Strategy & Operations to join our Business Operations team and help drive key business initiatives across user growth, engagement, monetization, and community operations .

You will work on identifying business opportunities, executing growth strategies, improving operational processes, and collaborating with Product, Growth, Marketing, and other cross-functional teams to drive measurable business outcomes.

This role is ideal for someone who combines strong analytical thinking with hands-on execution , enjoys solving business problems, and is excited to take on responsibilities in a fast-paced startup environment. ?

? Key Responsibilities

- ? Drive business and operational initiatives focused on user growth, engagement, retention, and monetization .
- ? Manage and support community and business operations involving user-generated matchmakers, content creators, moderators, and other stakeholders.
- ? Define team goals, track KPIs, monitor performance, and ensure progress against business targets.
- ? Develop and execute strategies to improve the performance of matchmakers, content creators, moderators, and other community-led programs.
- ? Identify opportunities to improve monetization, user engagement, and overall business performance .
- ? Work closely with the Product team to understand user needs, share insights, and execute initiatives that improve engagement, retention, and monetization.
- ? Build and improve operational processes, dashboards, tracking mechanisms, and performance metrics to improve efficiency and scalability.
- ? Analyse business data and performance metrics to identify gaps, uncover opportunities, and recommend actionable solutions.
- ? Identify and nurture high-potential micro-influencers and community leaders within the FRND ecosystem to drive matchmaking, virtual gifting, radio shows, and other engagement-led initiatives.
- ? ? Support team hiring, onboarding, training, and development as the function grows.
- ? Stay updated on social media, community,



and consumer trends and translate relevant insights into actionable business initiatives.

✅ Requirements

- 1–3 years of experience in Strategy, Business Operations, Growth, Consulting, Product Operations, or a similar role.
- ? Graduate from a Tier 1 institute , preferably IIT, BITS, IIM, NIT, or other leading institutions.
- ? Experience in coordinating teams, managing stakeholders, or driving team-level initiatives is preferred.
- ? Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions.
- ? Understanding of business metrics, operational processes, and performance tracking.
- ?️ Strong communication and stakeholder management skills.
- ? Ability to take initiatives from problem identification to execution and measurable outcomes .
- ? Ability to collaborate effectively across teams and manage multiple priorities in a quick-paced environment.
- ? Comfort working with data, dashboards, spreadsheets, and business metrics.
- ⭐ Experience in community-led businesses, consumer internet, social platforms, marketplaces, or similar businesses is a plus.

Note: The FRND team works 6 days a week, with 1st and 3rd Saturdays being working days. ? About FRND

FRND is redefining the way people connect by building a social platform that’s not just engaging but also safe, inclusive, and fun . We’re a rapidly growing startup with a bold mission: to transform online interactions into meaningful relationships.

✨ Why FRND?

- ? Impact at Scale: Be part of the next big wave in social connection, shaping experiences for millions across India, LATAM, and MENA.
- ? Rewarding Journey: Competitive compensation, equity options, and growth that parallels FRND’s success.
- ? Learn with the Best: Work closely with founders and industry pioneers, supported by investors like Krafton, India Quotient, and Elevation Capital.
- ? Freedom to Thrive: Enjoy an unlimited leave policy and significant ownership of your work.
- ? Product-Centric Mindset: Work in a company where products take centre stage, solving unique challenges with innovative solutions.

📌 Associate Manager - Strategy and Operations (Bengaluru)
🏢 FRND
📍 Bengaluru