Role & responsibilities:

- Develop bespoke training material and appropriate delivery methods for current hires as well as new initiatives for existing staff.

- Identify training needs and devise improvement plans thru Innovative Coaching techniques/refreshers/Classroom / e-learning based Training techniques.

- Deliver relevant training programs under specified timelines. Ensure individual and organization wide training needs are fulfilled.

- Coordinate with Operations for successful implementation of training modules. Closely track progress and maintain records of all training activities.

- Monitor trainees progress and provide feedback to them and their managers on an ongoing basis from the classroom to the OJT Floor.

- Creating reports and training dashboards for the stakeholders.

- To play an active role in training the Trainers.

- Conduct RCA & Ensures that training materials and programs are current, accurate, and effective.

- Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.

- Identifies problems and opportunities such as operational changes or industry developments that training could improve.





- Conducts or facilitates required and recommended training sessions.

- Ensures that training milestones and goals are met

- Prepares and implements training budget.

- Performs other related duties as assigned.

Preferred candidate profile:

- A Bachelor's degree or related area is a must. MBA/Post graduate degree is preferred.

- TTT Certified is preferred .

- Knowledge of Articulate 360, Instructional Designing (ADDIE, Blooms Level), Transition are an added advantage .

- At least 10+ years of experience in training with a minimum of 4-5 years includes managing a team, design & delivery of content, facilitating programs, e-learning, digitization are preferable.

- Well versed with US Healthcare, end to end knowledge of RCM.

- Expert level proficiency in core healthcare revenue cycle functions. especially AR & Billing.

- Strong work exposure to physician billing.

Experience in hospital billing will be an added advantage.

- Certifications in medical billing/coding preferred.

- Excellent interpersonal, oral, and written communication skills.

- Ownership driven and results oriented.

- Strong Microsoft/ Google Office skills, specifically Excel and PowerPoint.

📌 Associate Director - RCM Training (US Healthcare) (Coimbatore)
🏢 IKS Health
📍 Coimbatore