12 Oct
|
ITC Infotech
|
Hyderabad
12 Oct
ITC Infotech
Hyderabad
Core Incident Management:
- Major Incident Management &
- Incident Command
- Cloud Infrastructure Incident Management (OCI)
- Problem Management &
- Root Cause Analysis (RCA)
- Post-Incident Review (PIR) Leadership / Facilitation
- Cross-Functional Team Leadership &
- Escalation
Technical Skills:
- Cloud Platforms: Azure, AWS, OCI
- Core Infra: Compute, storage, network, auth, DB
- Ticketing Systems &
- Platforms:
ServiceNow, Remedy, JIRA, or equivalent
- ITIL Certified would be an added advantage.
Work Schedule: Must be comfortable working a 24/7 x 365 rotational shift schedule, 5 days from office.
📌 Associate Consultant - Major Incident Management (Hyderabad)
🏢 ITC Infotech
📍 Hyderabad