Key Responsibilities

- Conduct engaging instructor-led training (ILT) sessions for rostered batches in both English and Hindi.

- Deliver training programs on
- Verbal and non-verbal communication skills

- Advanced communication techniques

- Grammar and language proficiency
- Voice modulation, pitch control, and tone neutralization
- Behavioural competencies, leadership, values, and workplace effectiveness
- Conduct communication-round interviews for frontline staff.
- Design and develop end-to-end communication and behavioural training programs.
- Create training materials, facilitator guides, verbiage content, and job aids.
- Develop engaging video-based learning modules and digital learning content.
- Conduct regular reviews of existing programs and implement enhancements as required.
- Partner with stakeholders and cross-functional teams to conduct Training Needs Identification (TNI) and developmental needs analysis.
- Design and implement learning interventions and career development programs aligned with organizational requirements.
- Collaborate with relevant teams to achieve departmental goals and learning objectives.
- Maintain accurate training records, reports, and performance documentation.




- Ensure timely and complete documentation through the Learning Management System (LMS).
- Monitor training effectiveness and recommend improvements based on feedback and business needs.
- Relevant certifications in Communication Skills, Learning & Development, Behavioural Training, or Training Facilitation will be an added advantage
- Demonstrates teamwork and consistently upholds Akasa values.
- Willingness to travel and relocate based on business requirements.

Location: Akasa Air Learning Academy - Gurugram

Desired Qualification/certifications

- Graduate in any discipline
- Certifications in language skills will be preferred

Preferred relevant work experience: 6 to 10 years over experience of which minimum 2 years in communication training Skills & Knowledge

- Excellent verbal and written communication skills with a strong command of English language and grammar.
- Strong expertise in voice modulation, tonality, pronunciation, and accent neutralization.
- Proven facilitation and presentation skills with the ability to engage diverse learner groups.
- Experience in communication training delivery, coaching, and content development.
- Strong stakeholder management, interpersonal skills, and proficiency in MS Office and LMS platforms

📌 Assistant Manager - Communication Training (Gurugram)
🏢 Akasa Air
📍 Gurugram