About the Role

M/s SB eCommerce Solutions Pvt. Ltd. is looking for a hands-on Assistant IT Executive - Hardware & Networking to support our IT/Tech Executive in setting up, maintaining and managing the complete IT infrastructure of our manufacturing facility at IMT Faridabad.

The candidate should have practical experience in computer hardware, networking, LAN/Wi-Fi, switches and routers, CCTV systems, biometric/access-control devices, printers, structured cabling and day-to-day end-user IT support.

Key Responsibilities

- Assist the IT/Tech Executive in installation, configuration and maintenance of the factory's complete IT infrastructure.
- Install, configure, troubleshoot and maintain desktops, laptops, monitors and computer peripherals.
- Diagnose hardware failures and carry out basic repair/replacement of RAM, SSD/HDD, SMPS, motherboard components and other peripherals.
- Install and troubleshoot Windows 10/11, drivers, standard business software and antivirus/endpoint-security applications.
- Configure and troubleshoot Microsoft Office/Microsoft 365, Outlook, email accounts and related applications.
- Provide daily IT support to users across Accounts, HR, Administration, Production, Warehouse, Dispatch and other departments.
- Configure and troubleshoot LAN connectivity, TCP/IP, DNS, DHCP and internet connectivity.
- Assist in installation and maintenance of managed/unmanaged switches, routers, firewalls, Wi-Fi access points and network racks.
- Perform LAN cabling, RJ45 crimping, cable testing, patch-panel connections and network-point troubleshooting.
- Assist with basic VLAN and network-segmentation activities under the guidance of the IT/Tech Executive.
- Monitor internet connectivity and coordinate with ISP/service providers for downtime and connectivity issues.
- Install, configure,



monitor and troubleshoot CCTV/IP cameras, DVR/NVR systems and related networking.
- Support biometric attendance machines, access-control systems and other IP-based security devices.
- Install and troubleshoot network printers, laser printers, barcode/label printers, scanners and other office/factory peripherals.
- Provide support for barcode scanners and related devices used in warehouse, production and dispatch operations.
- Assist with basic UPS, power-backup and IT rack monitoring.
- Assist the senior IT person with servers, NAS/storage devices, Active Directory, user accounts, shared folders, permissions and backup systems wherever applicable.
- Perform regular system updates, antivirus checks, patching and preventive maintenance.
- Maintain IT asset registers covering laptops, desktops, monitors, printers, network devices, CCTV equipment, UPS and other IT assets.
- Maintain records of IP addresses, device allocation, serial numbers, warranty/AMC details, passwords/access documentation as authorised by the IT Head, and network diagrams.
- Maintain stock records of IT consumables and spare items such as LAN cables, connectors, adapters, keyboards, mouse devices, SSDs, RAM and printer consumables.
- Coordinate with IT vendors for warranty support, repairs, AMC visits and recent installations.
- Assist with data backup and restoration activities as instructed by the IT/Tech Executive.




- Follow the company's cybersecurity, password, data-backup and access-control policies.
- Maintain records of IT complaints/issues and document their resolution.
- Perform preventive maintenance of computers, printers and networking equipment according to the maintenance schedule.
- Support installation or shifting of IT infrastructure whenever departments, machines or workstations are relocated.
- Escalate major hardware, networking, cybersecurity or server-related problems immediately to the IT/Tech Executive.
- Perform other IT infrastructure and technical-support activities assigned by the reporting manager.

Required Technical Skills The candidate should have good practical knowledge of computer hardware troubleshooting, Windows 10/11, LAN networking, TCP/IP, DHCP, DNS, routers, switches, Wi-Fi access points, RJ45 crimping, structured cabling, printers/scanners, CCTV/DVR/NVR/IP cameras, biometric devices, Microsoft Office/Microsoft 365, Outlook, antivirus software, remote-support tools and basic backup procedures. Basic knowledge of firewalls, VLANs, Active Directory, Windows Server, NAS/storage systems and cybersecurity practices will be an advantage.

Experience with barcode/label printers, barcode scanners and ERP/Tally-user IT support will be preferred for the manufacturing environment.

Educational Qualification

Diploma or Degree in Computer Science, IT or a related field such as BCA, B.Sc. IT, B. Tech/BE, Diploma in Computer Hardware/Networking or equivalent qualification.

Candidates having certifications in Hardware & Networking, CCNA, Microsoft technologies or equivalent courses will be preferred; however, strong practical experience is more important than certification alone.

📌 Assistant IT Executive (Hardware & Networking) (Faridabad)
🏢 SB Ecommerce Solutions
📍 Faridabad