Skills

- Knowledge &
- Posting Location Facility Management

Minimum Qualification

- Bachelor of Engineering (BE)

KEY RESPONSIBILITIES/ ACCOUNTABILITIESBudgeting &

- Financial Coordination

- Support preparation and monitoring of CAM budgets and operational expenses.

- Review vendor invoices, monthly provisions, and coordinate with finance teams for timely processing.

- Monitor utilization of common area maintenance funds and identify opportunities for cost optimization.

Tower Operations &

- Upkeep

- Ensure upkeep and presentation of lobbies, corridors, common areas, podiums, and tower amenities.

- Conduct daily tower inspections and track closure of observations.

- Monitor housekeeping, horticulture, pest control, and security service delivery within assigned towers.

- Ensure adherence to site quality standards and SOPs.

Customer &

- Occupant Management

- Act as SPOC for residents of assigned towers.

- Ensure timely resolution of service requests, complaints, and escalations.

- Maintain complaint tracker and monitor closure within agreed TAT.

- Conduct periodic resident interactions and satisfaction checks.

Society / Tenant Management

- Support society formation, handover processes, and transition activities wherever applicable.

- Coordinate with Resident Welfare Associations (RWAs), societies, and commercial occupiers on operational matters.

- Facilitate approvals, NOCs, and documentation as per company policies.

Vendor &

- Contract Management





- Supervise day-to-day activities of housekeeping, security, and other service partners.

- Monitor manpower deployment and SLA adherence.

- Verify service delivery and maintain operational records.

Maintenance &

- Utilities Coordination

- Coordinate with technical teams for maintenance activities impacting assigned towers.

- Monitor tower-specific utility consumption including water, electricity, and DG backup services.

- Track equipment downtime, service disruptions, and closure of maintenance observations.

- Escalate recurring issues and support resolution.

Reporting &

- Governance

- Maintain occupancy, complaints, tower inspection, and service performance records.

- Prepare periodic MIS on complaints, resident feedback, and operational observations.

- Support audits and compliance inspections.

Events &

- Community Engagement

- Coordinate resident engagement activities, community events, and tenant programs.

- Support initiatives aimed at enhancing customer experience and community participation.

Continuous Improvement

- Identify opportunities to improve service levels, operational efficiency, and customer satisfaction.

- Drive initiatives related to sustainability, waste management, energy conservation, and service excellence.

Locations

- Assistant General Manager-Facility Management

- LNT/AG-MAH/1886276

- RELT-Realty Mumbai

- Posted On 08 Oct 2026

- End Date 06 Apr 2027

- Required Experience 10 - 20 Years

📌 Assistant General Manager-Facility Manag... (India)
🏢 Larsen & Toubro Infotech
📍 India