Assistant – Sales
Department: Sales Operations
Designation: Assistant – Sales
Location: Saha
Employment Type: Full time
Job Summary
We are looking for a detail-oriented and organized Assistant – Sales to support the sales team in day-to-day sales operations, order processing, customer coordination,
documentation, shipment tracking, and MIS reporting.
The ideal candidate should have good communication and coordination skills, strong attention to detail, and a good working knowledge of MS Excel and commonly used formulas. The candidate should be comfortable coordinating with multiple internal departments to ensure smooth and timely execution of customer orders.
Key Responsibilities
- Order Processing: Receive, verify, and process customer orders accurately
while coordinating with relevant internal teams for timely execution.
- Proforma Invoice (PI): Prepare and share Proforma Invoices based on approved
quotations and customer Purchase Orders (POs).
- Sales Data & Excel: Maintain sales-related data, trackers, and reports using MS
Excel, including VLOOKUP and commonly used formulas.
- Shipment Tracking: Track customer shipments and provide timely updates on
dispatch and delivery status.
- Customer Coordination: Handle routine customer queries and coordinate with
concerned internal departments for timely resolution.
- Email Communication: Draft and respond to professional business emails
related to orders, quotations, PIs, shipments, dispatches, and customer requirements.
- MIS Reporting: Prepare and maintain regular MIS reports covering sales, orders,
pending orders, shipments, dispatches, and other sales activities.
- Order Follow-up: Monitor pending orders and follow up with Production, Stores,
Dispatch, Accounts,
and other relevant departments to ensure timely processing and dispatch.
- Documentation: Maintain accurate and organized records of customer orders,
PIs, quotations, shipment details, dispatch documents, and other sales-related documentation.
- Internal Coordination: Coordinate effectively with Production, Stores, Dispatch,
Accounts, and other departments to ensure smooth order execution.
- Sales Support: Provide day-to-day administrative and operational support to the
sales team.
- Additional Responsibilities: Perform other sales-support activities and tasks as
assigned by the reporting manager.
Required Skills
- Good working knowledge of MS Excel
- Good written and verbal communication skills.
- Ability to draft qualified business emails.
- Strong attention to detail and accuracy.
- Good organizational and time-management skills.
- Ability to manage multiple tasks and meet deadlines.
- Basic understanding of sales order processing and shipment coordination.
- Strong coordination and customer-handling skills.
- Ability to work effectively with multiple internal departments.
- Good follow-up and problem-solving skills.
Preferred Experience
- Educational Qualification: B.Sc. / M.Sc. Graduate candidates will be preferred.
- Experience in Sales Coordination, Sales Support, Order Processing,
Customer Service, or Sales Operations will be an advantage.
- Experience in an export-oriented, manufacturing, trading, or industrial
company will be preferred.
- Candidates with experience handling customer orders, PIs, shipment
coordination, MIS, and sales documentation will be preferred. Pay: Up to ₹30,000.00 per month
Benefits
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
📌 Assistant Executive (Saha)
🏢 EISCO
📍 Saha