Position Purpose:

The candidate will be responsible for providing production application support.

The candidate should be self-motivated, proactive and a good team player.

The candidate should have basic knowledge of Java, Oracle/SQL and Unix.

Responsibilities

Direct Responsibilities

- · Exposure to basic Unix, SQL, Oracle and any programming language like Java is required.
- · Good knowledge of Incident, change and problem management and ITIL processes.
- · Positive communication skills.
- · Experience with supporting multi-tier infrastructures using DevOps or Cloud technology is added advantage.
- · Good knowledge of monitoring tools like Autosys, Crontab, Univiewer etc.
- · Good knowledge of ticketing tools like JIRA, or ServiceNow.
- · To work through the backlog of tasks as appropriate.
- · To be aware of the business domain the application is being created for
- · To participate in out-of-hours / daytime support as required

Contributing Responsibilities
- · Understand and remain fully aware of the business processes automated on the production platform. Sound knowledge of applications and related platform is required.




- · Ensure requests from business users including technical and functional queries are answered without delay with qualified inputs.
- · Participate in Resiliency events (Disaster Recovery, Sustained Resiliency, etc.) to ensure Business Continuity objectives are met.
- · Maintains effective relationships with core and extended program team members, peers, senior stakeholders, and business managers

Technical & Behavioral Competencies Language & Technologies – Java, Python

OS: Expert on Linux , Windows

Database: Expert on SQL, Oracle/Postgres

Tools: Bitbucket, Jenkins, Swagger

Specific Qualifications:

- Minimum 5+ years of experience along with bachelor’s degree
- Prior experience in similar domain.

Skills Referential (Required knowledge, skills and abilities)

Technical Skills:

- Linux, Java
- SQL / Oracle
- Python (good to have)
- Dynatrace (good to have)

Behavioral Skills:

- Communication (should be strong oral and Verbal)
- Analytical Ability
- Team Player

Education Level: Bachelor’s degree or equivalent

Location: Mumbai

📌 Application Production Support (Mumbai)
🏢 BNP Paribas
📍 Mumbai