12 Oct
|
Neilsoft
|
Ahmedabad
12 Oct
Neilsoft
Ahmedabad
Job Location: Pune/Bangalore/Delhi/Ahmedabad/Mumbai
Position: Application Engineer / Sr. Application Engineer
Experience: 4+ Years
Qualification: BE Civil/Mechanical or B. Arch
Objectives of this role
- Represent the companys Engineering products and services, using comprehensive knowledge as well as consumer research to explain how our solutions meet customer needs.
- Time management and utilization, meeting deadlines & stretch capability to ensure that there is no idle time. Time should be either utilized on customer-related activities or for research & development.
- Manage customer relationships and work with sales for getting recurring business and customer satisfaction.
- Identify the best practices for refining the company’s customer relationship management.
Responsibilities
- Establish ability to deliver Industry Specific Technical Presentations for each category of the customers - AEC Industry (Building, Structure, MEP & Infra) and developing capabilities to position different products through a presentation.
- Acquiring all required technical certifications for the products/solutions being offered and learning new products from time to time.
- Building up a thorough understanding/learning of the Autodesk products like Revit, Navisworks Mange,
civil 3D, infra works, Autodesk BIM 360 & Bluebeam etc. and best practices being followed
- Provide necessary technical & application support resolution to client and seek feedback after every technical support.
- Work with key customers to get customer success stories / appreciation letters.
- Conducting demo/webinar regularly across various topics related to the Products Portfolio we have in AEC.
Required skills and qualifications.
- 4 or more years of experience in application engineer role, design engineer role with good track record. Expertise in products like Revit, Navisworks Manage, Civil3d, Autodesk BIM 360, Bluebeam etc.
- Robust communication skills via phone and email
- Proven, creative problem-solving approach and strong analytical skills.
- Strong desire and ability to move up within an organization.
Preferred skills and qualifications
- Bachelor’s degree with relevant work experience
- Experience as an application engineer role, with a track record of achieving customer success.
- Expertise on Autodesk manufacturing products is preferred.
- Proficiency in MS office tools
- Good presentation skills
📌 Application Engineer (Ahmedabad)
🏢 Neilsoft
📍 Ahmedabad