Experience: 8-12 years (Corporate/Hotel Industry only)
CTC: Up to 10 LPA
About the Role
Lead soft services operations for a corporate portfolio of 250+ employees. Manage a team of 50-100 staff with direct responsibility for vendor management, housekeeping operations, consumables, and budget control.
Key Responsibilities
- Manage and supervise 50-100 facility staff across housekeeping and soft services operations
- Handle vendor negotiations, compliance (attendance, manpower regulations), and performance scorecards
- Direct ownership of consumables management: toiletries, cleaning materials, store inventory, and procurement
- Complete housekeeping operations including chemical management, cleaning protocols, and quality standards
- Budget management and cost optimization for all soft services
- Coordinate pest control services and indoor/outdoor garden maintenance
- Manage transport arrangements and facility logistics
- Oversee corporate events and senior leadership visits with flawless execution
- Monitor KPIs for employees and vendors; drive continuous performance improvement
Required Qualifications Must-Have:
- 8-12 years in facility/housekeeping management from corporate offices or premium hotels only
- Proven experience managing large teams (50-100 people) and multiple vendors
- Solid knowledge of housekeeping chemicals, types, applications, and safety protocols
- Expertise in consumables management, inventory control, and store management
- Budget management and financial planning experience
- Understanding of manpower compliance and labor regulations
Skills:
- Vendor negotiation and relationship management
- Leadership and people management
- Event coordination and stakeholder handling
- Budget planning and cost control
- MS Office proficiency (especially Excel)