Company Description Innosolv Professional Solutions Private Limited (Innosolv Pro) is a professional services firm that has been providing end-to-end accounting, auditing, assurance, risk management, regulatory, and taxation services for over a decade. The firm works with a diverse portfolio of traditional and new-age companies across industry sectors. Its team brings prior experience from leading global accounting firms, including Big 4 backgrounds.

Innosolv

Pro focuses on delivering high-quality, reliable financial and compliance solutions to support clients’ growth and stability. The organization values professionalism, integrity, and long-term client partnerships.

Role Description The Accounts Receivable Specialist supports cash flow and financial accuracy by managing customer accounts, collecting past-due balances, coordinating payment application, resolving billing discrepancies and maintaining accurate accounts receivable records. The role works closely with customers and internal teams, including Sales, Customer Service, Shipping and General Accounting, to resolve account issues and ensure receivables are collected and recorded accurately and on time.

KEY RESPONSIBILITIES

COLLECTIONS AND CUSTOMER MANAGEMENT

•Review AR aging and prioritize collection activity based on risk, balance and delinquency.

•Follow up professionally by telephone and email on past-due invoices, payment status and commitments to pay.

•Provide invoice copies, statements, collection notices and supporting documentation when required.

•Maintain accurate records of customer communications,



collection activity, commitments, disputes and resolutions.

•Coordinate with Sales, Customer Service, Shipping and other teams to resolve issues affecting payment.

CASH APPLICATION, RECONCILIATION AND DISPUTES

•Research unapplied, unidentified, short-paid or incorrectly applied payments.

•Assist the General Ledger team with accurate and timely application of ACH, wire, check, credit-card and other electronic receipts.

•Reconcile customer accounts and investigate differences among invoices, payments, credits, deductions and balances.

•Investigate billing disputes, deductions, pricing issues, tax matters, freight claims, missing documentation and proof-of-delivery requests.

•Prepare credit memos, refund requests, account adjustments and write-off requests under established approval requirements.

ADDITIONAL RESPONSIBILITIES

Prepare and distribute customer invoices and statements as needed.

Follow established credit, collection, documentation, confidentiality and financial-control procedures.

Use customer portals, electronic invoicing, EDI and automated cash-application tools as applicable.

Support AR reporting, account analysis and period-end activities.





Identify opportunities to improve collections, cash application, customer communication, reporting, documentation and system workflows.

Maintain customer and company information in a confidential and qualified manner.

QUALIFICATIONS AND EXPERIENCE

- Associate or Bachelor degree in Accounting, Finance, Business Administration or a related field is preferred.
- 2-4 years of experience in accounts receivable, collections, cash application, billing or a related accounting role.
- Experience in a manufacturing, distribution or business-to-business environment is preferred.
- Working knowledge of accounts receivable processes and basic accounting principles.
- Microsoft Excel proficiency, including sorting, filtering, formulas, lookups and PivotTables.
- Experience with an ERP or automated accounting system; Oracle ERP experience is preferred.
- Ability to reconcile large data sets and research account and payment discrepancies.
- Experience with customer portals, e-invoicing, EDI or automated cash application is advantageous.
- Professional written and verbal communication with customers and internal stakeholders.
- Strong analytical, research, negotiation and problem-solving skills.
- High attention to detail, accuracy, ownership and follow-through.
- Ability to organize and prioritize a high-volume workload while meeting deadlines.
- Customer focus, sound judgment, adaptability, dependability and integrity.
- Continuous-improvement mindset and effective cross-functional collaboration.

📌 Accounts Receivable Specialist (Bengaluru)
🏢 Innosolv Professional Solutions Private
📍 Bengaluru