- Supervise and coordinate daily restaurant operations.
- Welcome guests and ensure a warm and professional dining experience.
- Take and accurately communicate guest orders to the kitchen and bar teams.
- Ensure timely and productive service to all guests.
- Monitor table setup, cleanliness, hygiene, and service standards.
- Handle guest queries, feedback, and service-related concerns professionally.
- Coordinate with the Kitchen, Bar, Stewarding, and other departments for smooth operations.
- Guide, train, and supervise Stewards and junior team members.
- Ensure proper sequence of service and adherence to company SOPs.
- Check food and beverage presentation before serving guests.
- Maintain awareness of menu items, ingredients, promotions, and daily specials.
- Assist with opening and closing duties, cash handling, and restaurant checklists as required.
- Ensure compliance with food safety, hygiene, and workplace safety standards.
- Support the Restaurant Manager / Outlet Manager in achieving operational and guest satisfaction goals.