Job Summary

We are looking for an experienced and result-oriented Service Team Leader to manage after-sales service operations, lead the service team, coordinate with technicians and customers, and ensure timely service delivery. The ideal candidate should have experience in the cranes, automobile, heavy equipment, or a similar industrial service industry, along with strong team-handling, customer-management, reporting, and coordination skills.

Key Responsibilities:

- Lead service technicians and manage site operations.

- Handle installation, preventive maintenance, breakdowns, and troubleshooting.

- Ensure timely service delivery, customer satisfaction, and safety compliance.

- Coordinate with customers and prepare service reports.

Technical Skills Required:

- Knowledge of overhead cranes, EOT cranes, hoists,

- Troubleshooting of electrical panels, motors, brakes, contactors, and limit switches.

- Understanding of VFDs, PLCs, control circuits, and wiring diagrams.

- Knowledge of mechanical components, gearboxes, bearings, couplings, and wire ropes.





- Ability to read electrical and mechanical drawings and diagnose faults.

Educational Qualification

- Diploma/B.Tech in Mechanical or Electrical Engineering.

Experience Requirements

- 5–7 years of relevant professional experience.
- Experience in after-sales service, service operations, or technical service coordination.
- Experience in the cranes, automobile, heavy machinery, or industrial equipment industry will be preferred.
- Previous experience in team handling and customer handling is essential.

Salary and Perks

- Annual CTC: ₹4.20 LPA – ₹6 LPA.
- Salary will depend on experience, skills, and suitability for the role.
- Opportunity to work directly with senior management.

Job Details :

- Work Schedule: 9:00 AM to 6:00 PM
- Work Location: Village Raniya, Alamgir Road, Gill, Ludhiana, Punjab
- Reporting Manager: CEO

Contact: +91-XXXXXXXXXX (Deepika Verma)

Pay: ₹35,000.00 - ₹55,000.00 per month

Benefits:

- Paid sick time

Work Location: In person

📌 Customer Service Team Leader (Gill)
🏢 Dream Path Global Ventures
📍 Gill