Job Description – Customer Support Executive

Company: KoinBX
Experience: 0–2 Years
Location: Madurai
Employment Type: Full-Time

Job Summary

We are looking for a Customer Support Executive with good communication skills to handle customer queries and provide excellent customer service.

Key Responsibilities

- Handle customer queries through calls, emails, and chat.
- Communicate clearly and professionally with customers.
- Resolve customer issues and provide appropriate solutions.
- Maintain customer information and support records.
- Ensure customer satisfaction through effective communication.

Requirements

- 0–2 years of experience in the BPO industry.
- Freshers with positive communication skills can also apply.
- Excellent verbal and written communication skills.
- Good listening and problem-solving abilities.
- Basic computer knowledge.
- Willingness to work in rotational shifts, if required.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Job Description – Customer Support Executive (Madurai)
🏢 KoinBX
📍 Madurai