Job Title: Australia Shift Telecaller

Job Location: Kolkata

Shift: Morning Shift

Employment Type: Full-Time

Job Summary

We are looking for confident and communication-focused Telecallers to join our team for the Australia shift. Candidates with prior experience in Energy, Solar, Telecom, or related industries will be preferred.

Key Responsibilities

- Make outbound calls to Australian customers and potential clients.

- Communicate professionally and confidently with customers.

- Explain products/services clearly and address customer queries.

- Generate and qualify leads through telephonic conversations.

- Maintain accurate records of calls, customer information, and follow-ups.

- Follow up with prospective customers and convert leads into opportunities.

- Meet daily/weekly calling and performance targets.

- Maintain a professional and customer-friendly approach at all times.

Requirements

- 1–3 years of experience in Telecalling / Telesales / BPO / Customer Service.

- Candidates with experience in Solar, Energy, Telecom, or Australian process will be preferred.





- Excellent English communication and conversational skills.

- Comfortable communicating with Australian customers.

- Good listening, convincing, and negotiation skills.

- Ability to handle objections and customer queries professionally.

- Comfortable working in an Australia/night shift.

- Basic computer knowledge and familiarity with CRM systems will be an advantage.

Preferred Skills

English Communication | Telecalling | Telesales | Lead Generation | Customer Handling | Solar/Energy | Telecom | Australian Process | Follow-ups | Negotiation

Salary: ₹15,000 – ₹25,000 per month + incentives

Experience: 1–3 years

Immediate Joiners Preferred

Job Types: Full-time, Part time

Pay: ₹15,000.00 - ₹25,000.00 per month

Experience:

- Sales: 1 year (Preferred)

Language:

- English (Required)

Location:

- Salt Lake, Kolkata, West Bengal (Required)

Shift availability:

- Day Shift (Preferred)

Work Location: In person

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