Key Responsibilities

- Respond to customer queries via phone, email, and support tools.
- Assist customers in resolving basic technical and product-related issues.
- Handle inbound calls and provide real-time support to customers.
- Create and update support tickets with accurate details.
- Follow up with customers to ensure timely resolution.
- Escalate complex issues to relevant teams when required.
- Maintain proper documentation of customer interactions.
- Deliver a positive customer experience in every interaction.

Skills Required

- Good communication skills (verbal & written).
- Basic computer knowledge and technical understanding.
- Robust problem-solving and learning attitude.
- Active listening and customer-handling skills.
- Attention to detail.
- Ability to multitask in a fast-paced environment.
- Work from home

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

- Flexible schedule
- Provident Fund

Work Location: In person

📌 Customer Support Executive (CSE) (Naraina)
🏢 Nexoria Trade Private
📍 Naraina