- Handle incoming and outgoing customer calls, inquiries, and appointment bookings.
- Explain clinic services, slimming programs, packages, and ongoing offers to customers.
- Follow up with leads, prospective clients, and existing customers to improve conversions.
- Schedule appointments and coordinate with doctors, Branch Managers, and clinic staff.
- Maintain customer records, feedback, follow-up details, and daily call reports.
- Address customer queries and complaints professionally and ensure timely resolution.
- Remind customers about appointments, sessions, and pending follow-ups.
- Support the clinic team in achieving customer satisfaction, retention, and sales targets.
- Maintain professional communication and ensure a positive customer experience.
- Follow policies, procedures, and customer service standards.

Pay: ₹18,000.00 - ₹23,000.00 per month

Application Question(s):

- Immediate Joining
- Experience in Retail or Salon Industry
- Experience in Slimming or Aesthetics
- Flexible in Timings (10am to 8pm)
- Flexible to Work on Weekends
- Robust & Confident in Communication Skills

Experience:

- total: 1 year (Required)

Language:

- English (Required)
- Tamil (Required)

Work Location: In person

📌 Front Office Executive (Receptionist) (Tiruchirappalli)
🏢 Minus clinic
📍 Tiruchirappalli