IT Systems Administration Senior Manager

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether youre starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career youll love from top to bottom we give you the tools you need to succeed and the autonomy to reach your goals.

We are seeking a highly motivated, experienced, and hands-on IT Systems Administration Senior Manager to lead the management, maintenance, security, and efficient operation of our computer systems and applications across all India offices. This critical role will collaborate closely with the Director of ETI in India, Business Leadership in India, and ETI leadership in the USA. The ideal candidate will be responsible for ensuring smooth and reliable IT operations that support the company's business objectives and processes.

What it Means to Work for EisnerAmper:

- You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry.
- You will have the flexibility to manage your days in support of our commitment to work/life balance.
- You will join a culture that has received multiple top Places to Work awards.
- We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions.
- We understand that embracing our differences is what unites us as a team and strengthens our foundation.
- Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work.

What Work You Will Be Responsible For:

- Systems Management & Maintenance: Oversee the installation, configuration, maintenance, and monitoring of all IT systems and infrastructure across all India office locations, ensuring high availability and optimal performance.
- Troubleshooting & Problem Resolution: Proactively identify and troubleshoot complex system issues, escalating to vendors or SMEs as needed, and driving timely resolution. Own the problem-solving process from start to finish, communicating effectively with stakeholders.
- Communication & Collaboration: Serve as the primary point of contact for ETI in India regarding IT matters. Draft and deliver clear and concise communications to the business about outages, upgrades, and other necessary notices. Act as the local escalation point for the India ETI Service Desk team.
- Systems Administration: Administer key systems and applications, including Azure Virtual Desktop, PM Cloud, Microsoft Defender, Intune, and other critical business applications.
- Vendor Management: Research, evaluate,



and recommend IT products and solutions. Collaborate with vendors, negotiate contracts, manage licenses, and maintain strong vendor relationships.
- Performance Monitoring & Reporting: Utilize monitoring tools like Ivanti Neurons and ControlUp to track system performance, identify areas for improvement, and provide regular performance metrics to ETI leadership.
- Documentation & Knowledge Sharing: Create and maintain accurate system documentation. Actively participate in knowledge sharing with ETI colleagues.
- Strategic Planning: Contribute to the development and implementation of a strategic vision for IT in India, identifying critical technological components and their impact on business operations. Evaluate existing monitoring systems and propose improvements to shift towards proactive troubleshooting.
- Team Leadership: Provide guidance, mentorship, and support to IT staff in India. Foster a collaborative team environment focused on service excellence and continuous improvement.
- Project Management: Manage multiple IT projects simultaneously, ensuring timely completion and alignment with business priorities.

Required Qualifications:

- Bachelor's degree in Computer Science or a related field preferred.
- 12+ years of experience in IT Systems Administration or a related field, with at least 3 years in a supervisory or team lead capacity.
- Strong technical knowledge of systems, hardware, and application protocols.
- Hands-on experience with Active Directory and Microsoft Entra ID, including user/group management, GPO, and identity governance.
- Proficiency in PowerShell scripting for automation and systems administration tasks.
- Hands-on expertise in Microsoft Azure VDI, Intune, and Microsoft Defender.
- Experience with incident management processes, including root cause analysis, escalation procedures, and post-incident reviews.
- Demonstrated ability to lead, inspire, and motivate teams.
- Excellent communication and interpersonal skills, both written and verbal, with the ability to communicate effectively with technical and non-technical staff.
- Proven ability to work independently and as part of a team, managing multiple projects concurrently.
- Strong problem-solving and analytical skills with a proven track record.
- Proactive and results-oriented approach.





Preferred / Desired Qualifications:

- Experience in a managerial role within IT systems administration.
- Familiarity with monitoring/observability tools such as Datadog, Dynatrace, ControlUp, and similar platforms.
- Experience working in a global company with distributed teams.
- ITIL certification or familiarity with ITIL frameworks for service delivery, change management, and incident management.
- Experience in professional services, accounting, or similarly regulated industries with an understanding of busy season demands and client data sensitivity.
- Experience with budget planning, resource allocation, and capacity forecasting.
- Foundational networking knowledge including WAN, VPN, DNS, and network troubleshooting across multi-site environments.

About our Technology Team:

Technology is enhancing the ways we operate at every level of the firm, and the EisnerAmper Technology team is the driving force for that. Unlike your average IT team, you wont find us simply administering technology, but serving as strategic advocates to deliver solutions that bring measurable, positive change for all our clients.

Because we pivot quick and always embrace new perspectives, were creating a culture of technology across every department based on value and a true understanding of the business. By serving as partners to leaders throughout the organization, rather than as a resource, our Technology employees are accountable to each other and themselves to create a tangible impact based on results.

The way we see it, there is always something new we can start, stop doing, or reimagine. With this mentality, we don't let perfection get in the way of innovation. If you have a theory, youll have the autonomy to innovate, iterate, and collaborate to see it through. Because to us, there are no bad ideasonly avenues for us to grow as a team and individuals.

About EisnerAmper:

EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 5,000 employees and more than 450 partners across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.

Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients.

About EisnerAmper India:

📌 IT Systems Administration (India)
🏢 Recruitment Cell
📍 India