COLLECTION MANAGER – JOB DESCRIPTION

Job Title: Collection Manager

Department: Finance / Accounts
Experience: 5–7 Years
Location: Multiple Locations / Branches
Industry: Solar / Electrical / Service Industry

Job Summary

We are looking for an experienced Collection Manager to lead end-to-end collection activities and ensure timely recovery of outstanding receivables across multiple regions and branches. The role involves managing collection targets, customer follow-ups, invoice tracking, escalations, and coordination with Sales, Operations, Accounts, and Logistics teams.

Key Responsibilities

- Drive the end-to-end collections strategy to ensure timely recovery of outstanding receivables and achievement of collection targets across regions.
- Monitor accounts receivable aging on a bucket-wise basis and proactively identify high-risk and overdue accounts.
- Lead customer interactions for payment follow-ups, resolving billing discrepancies and ensuring timely closure of outstanding invoices.
- Develop and implement structured repayment plans based on the customer's financial position and business impact.
- Coordinate with Sales, Operations, Accounts, and Logistics teams to resolve issues affecting invoice processing, delivery confirmation, and payment realization.
- Oversee the complete invoice lifecycle, including invoice validation against POs, submission of supporting documents such as DC/POD, and timely customer booking/GRN.
- Continuously follow up on invoice acknowledgement, booking, and payment status to ensure adherence to agreed payment terms.
- Handle escalations related to overdue payments and coordinate with internal stakeholders for timely resolution.
- Conduct customer/client visits wherever required for critical or high-value outstanding payments.
- Maintain accurate collection records, including payment tracking, customer communications, commitments, and settlement details.
- Follow up on pending documents such as DC, FSR, Credit Notes,



Buyback Adjustments, and other supporting documents to avoid payment delays.
- Monitor customer-wise and branch-wise outstanding balances and ensure collection targets are consistently achieved.
- Prepare and present MIS reports covering collection performance, outstanding balances, aging analysis, overdue accounts, recovery status, and key risk accounts.
- Identify collection bottlenecks and recommend corrective actions to improve DSO and overall cash flow.
- Handle collections across multiple locations/branches, ensuring consistency in collection processes, reporting, follow-ups, and performance.
- Ensure timely escalation of critical accounts to management and support appropriate recovery actions.

Key Skills & Competencies

- Strong knowledge of Accounts Receivable and Collection Management
- Excellent customer follow-up and negotiation skills
- Strong communication and interpersonal skills
- Ability to handle high-value and overdue accounts
- Good understanding of invoice, PO, DC, POD, GRN, FSR, Credit Note and Buyback processes
- Strong analytical and problem-solving abilities
- Proficiency in MS Excel and MIS reporting
- Ability to manage multiple branches/regions and collection teams
- Strong coordination and escalation management skills
- Target-oriented and result-driven approach

Preferred Experience

- 5–8 years of experience in Collections / Accounts Receivable / Credit Control
- Experience managing collections across multiple locations or branches
- Experience in Solar, Electrical, EPC, Service, Manufacturing, or related industries will be an advantage.

Key Performance Indicators (KPIs)

- Monthly collection target achievement
- Reduction in overdue outstanding
- DSO improvement
- Aging bucket reduction
- Timely invoice acknowledgement and booking
- Recovery of high-risk accounts
- Branch/region-wise collection performance
- Accuracy and timeliness of MIS reports

Pay: ₹40,000.00 - ₹50,000.00 per month

Advantages:

- Provident Fund

Work Location: In person

📌 Collection Manager (Hyderabad)
🏢 ACCUTECH INFOSYSTEMS
📍 Hyderabad