12 Oct
|
Globber
|
Begumpet
Email Support Role – Roles & Responsibilities
- Respond to customer queries through email in a skilled and timely manner.
- Understand customer issues and provide accurate solutions or guidance.
- Handle complaints, requests, and follow-up queries professionally.
- Maintain clear and polite communication with customers.
- Escalate complex or technical issues to the appropriate team.
- Follow up with customers to ensure issues are resolved.
- Maintain records of customer interactions and resolutions.
- Meet response-time and customer-service quality targets.
- Follow company policies, processes, and communication standards.
- Protect customer information and maintain confidentiality.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Food provided
Work Location: In person
📌 Email Support Executive (Begumpet)
🏢 Globber
📍 Begumpet