About Beauty Garage Limited

Beauty Garage Limited is one of India's leading skilled hair care brands, engaged in the manufacturing and

distribution of premium salon products. We are committed to maintaining the highest standards of workplace safety,

security, regulatory compliance, environmental responsibility, and employee well-being.

Job Description – E-commerce & Customer Consultation Executive We are looking for a proactive E-commerce & Customer Consultation Executive to manage online orders, customer consultations, and post-order support. The role focuses on ensuring smooth order processing while providing personalized product recommendations to customers. Key Responsibilities E-commerce Order Management: Handle COD confirmations and website order follow-ups via calls, WhatsApp, and email. Order Tracking: Monitor pending, cancelled, and unconfirmed orders and take timely follow-ups to improve conversions. Customer Consultation: Conduct hair consultations, understand customer concerns, and recommend suitable products. Customer Support: Assist customers with order, product, delivery, return, and exchange-related queries.



Courier Coordination: Coordinate with courier partners to resolve delivery delays and order-related issues. Reporting & Records: Maintain customer and order records and prepare basic sales, cancellation, and return reports. Key Skills Required Strong communication and customer consultation skills Understanding of e-commerce order management Sales-oriented and customer-focused approach Good follow-up and coordination skills Basic Excel/Google Sheets knowledge Salary Budget – Hr will fill Work Location & Mode – Andheri MIDC Work Days & Hours – 10:00 AM to 07:00 PM (2nd and 3rd Saturday Off) Reporting Manager – Laxmi Gupta Education Needed – Graduation Industry Background – Customer Support + E-commerce Gender Preference – FemaleEnd Forward press L to navigate back to original forwardEnd Forward press L to navigate back to original forward

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 E-Commerce Executive (Mumbai)
🏢 BEAUTY GARAGE
📍 Mumbai