Job Description: Team Leader / Restaurant Captain

Company: AMA Bakery & Café
Location: Rajpur Road Outlet, Dehradun
Department: Operations
Employment Type: Full time
Salary: ₹15,000–₹20,000 per month
Reporting To: Outlet Manager

About the Role

AMA Bakery & Café is looking for a responsible and customer-oriented Team Leader / Restaurant Captain to supervise daily floor operations, coordinate with the service team, and ensure a smooth and welcoming guest experience.

Key Responsibilities

- Supervise and coordinate the service team during daily operations.
- Ensure timely, accurate, and courteous service to guests.
- Manage table allocation, guest seating, and service flow.
- Handle customer queries, feedback, and complaints professionally.
- Coordinate with the kitchen, barista, cashier, and management teams.
- Maintain cleanliness, hygiene, grooming, and service standards.
- Ensure compliance with company SOPs and food safety practices.
- Monitor staff attendance, punctuality, and performance.
- Assist with team training, onboarding,



and shift coordination.
- Monitor order accuracy and service turnaround time.
- Support daily operational checklists and reporting.

Requirements

- 1–3 years of relevant experience in a café, restaurant, hotel, or hospitality establishment.
- Previous experience as a Restaurant Captain, Team Leader, Senior Steward, or in a similar role is preferred.
- Positive communication and leadership skills.
- Strong customer service and problem-solving abilities.
- Basic knowledge of POS systems and restaurant operations.
- Professional grooming, a positive attitude, and a team-oriented approach.
- Flexibility to work rotational shifts, weekends, and holidays.

Compensation & Benefits

Monthly Salary: ₹15,000–₹20,000, depending on experience and suitability.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Food provided
- Provident Fund

Work Location: In person

📌 Team Leader/ Captain (Dehradun)
🏢 AMA Bakery and Cafe
📍 Dehradun