SENIOR QUALITY HEAD – FANS & CONSUMER APPLIANCES

Company: Shree Bhagwati Electromech Pvt. Ltd. Location: Howrah, West Bengal Function: Quality Position: Senior Quality Head / Head – Quality Industry: Fans / Consumer Electricals / Home Appliances / Consumer Durables Compensation: ₹15–18 LPA, depending on experience and capability Employment: Full-Time | Leadership Position

ABOUT THE ROLE

Shree Bhagwati Electromech Pvt. Ltd. is looking for an experienced and highly driven Senior Quality Head to lead the Quality function for our manufacturing operations and our current plant.

This is not an inspection-focused role.

We are looking for a leader who can build a strong Quality culture, institutionalise systems, prevent defects at source, strengthen supplier quality and continuously improve our manufacturing processes.

The ideal candidate should be deeply systems-oriented, hands-on, data-driven and passionate about manufacturing excellence.

Preference will be given to candidates from the Fan Industry, Consumer Electricals, Home Appliances or similar high-volume manufacturing environments.

KEY RESPONSIBILITIES

1. Quality Management System – QMS

Establish, implement and continuously strengthen the plant-wide Quality Management System.

Ensure compliance with ISO 9001 and other applicable management systems.

Develop and maintain SOPs, Work Instructions, Quality Standards and inspection systems.

Establish robust document control and revision-control mechanisms.

Drive internal audits, process audits, product audits and layered process audits.

Ensure effective CAPA closure and prevention of recurrence.

Build a culture where quality is owned by every function and not only by the Quality department.

2. Manufacturing & Process Quality

Own quality systems across major manufacturing processes including:

Incoming material

Motor manufacturing / assembly

Stamping

Winding

Fabrication

Welding

Powder coating / painting

Plastic moulded components

Sub-assembly

Final assembly

Packing

Finished goods inspection

Establish process-wise CTQs and appropriate inspection and control methods.

Drive First-Time-Right manufacturing and systematically reduce:

Rejection

Rework

Line defects

Process variation

Customer complaints

Cost of Poor Quality

3. Supplier Quality Management

Develop a structured Supplier Quality Management system.

Conduct supplier audits and capability assessments.

Establish incoming quality standards and supplier PPM monitoring.

Work closely with Purchase and suppliers on quality improvement.

Drive supplier CAPA for recurring problems.

Develop suppliers rather than depending solely on incoming inspection.

Establish supplier quality ratings and periodic supplier reviews.

4. Customer Quality

Act as the senior Quality interface with OEM customers.

Ensure timely and skilled closure of customer complaints.

Lead Root Cause Analysis and corrective actions using tools such as 8D, 5 Why and Fishbone Analysis.

Track customer PPM, field failures, warranty issues and recurring complaints.





Ensure lessons from customer complaints are incorporated into manufacturing processes and product standards.

Participate in customer audits and ensure timely closure of observations.

5. New Product Development & Quality Planning

Work closely with Engineering, NPD, Production and customers during new product development.

Own/coordinate quality documentation including:

APQP | PPAP | PFD | PFMEA | Control Plan | QAP | SOP | MSA | SPC

Ensure proper validation before mass production and establish strong controls during pilot production and ramp-up.

Drive learnings from N10 / N100 / pilot production into mass-production systems.

6. Product Testing & Reliability

Strengthen product testing and reliability systems for fans and consumer electrical products.

Ensure proper systems for:

Performance testing

Air delivery

RPM

Power consumption

Temperature rise

Electrical safety

Endurance / life testing

Vibration and noise

Mechanical safety

Packaging validation

Reliability testing

Ensure calibration and preventive maintenance of all quality and testing equipment.

7. Regulatory & Product Compliance

Ensure products comply with all applicable standards and customer requirements, including relevant:

BIS / IS Standards

BEE requirements, wherever applicable

Electrical safety requirements

Customer-specific quality requirements

Maintain documentation and traceability required for regulatory and customer audits.

8. Quality Improvement & Problem Solving

Develop a strong problem-solving culture using:

7 QC Tools | 8D | 5 Why | Fishbone | Pareto | SPC | MSA | FMEA | Kaizen | Poka-Yoke

Move the organisation from:

Detection → Correction → Prevention → Quality at Source

Identify chronic quality losses and lead cross-functional improvement projects.

9. Quality Metrics & MIS

Create a strong Quality Dashboard for management covering:

Customer PPM

Supplier PPM

Internal rejection %

Rework %

First Pass Yield

Customer complaints

Cost of Poor Quality

CAPA ageing

Supplier quality performance

Audit observations

Field failures

Process capability

Calibration compliance

Quality reviews should be data-driven, action-oriented and measurable.

10. Team Leadership & Quality Culture

Lead and develop the complete Quality team.

Define responsibilities and KPIs for Quality Managers, Engineers, Supervisors and Inspectors.

Develop technical and problem-solving capabilities within the team.

Conduct regular Quality training across Production and supporting departments.

Build accountability for Quality across the entire organisation.

Develop second-line leadership within the Quality function.

IDEAL CANDIDATE PROFILE

Experience

Preferably 12–20 years of manufacturing Quality experience.





Significant experience in a Quality leadership position.

Strong preference for candidates from Fans / Consumer Electricals / Home Appliances / Consumer Durables.

Experience in high-volume manufacturing is highly desirable.

OEM/customer-facing Quality experience will be an advantage.

Technical Competencies

Strong practical knowledge of:

QMS

ISO systems

APQP / PPAP

PFMEA

Control Plans

SPC / MSA

8D / CAPA

Root Cause Analysis

Supplier Quality

Customer Quality

Process Audits

Product Reliability

Continuous Improvement

BIS and product compliance

Knowledge should not be limited to documentation—the candidate must be capable of implementing these systems effectively on the shop floor.

THE PERSON WE ARE LOOKING FOR

Qualifications and experience are important, but mindset is equally critical for this position.

We are looking for someone who is:

Passionate about Quality Quality should be something you believe in—not merely a department you manage.

Deeply Systems-Oriented You believe sustainable results come from strong processes, controls and accountability.

Hands-On You are comfortable spending time on the shop floor and getting into the details of a problem.

Root-Cause Focused You don't accept temporary corrections for recurring problems.

Data-Driven Decisions should come from facts, trends and process data.

Hungry for Growth You want greater responsibility, bigger challenges and the opportunity to build something substantial.

High Ownership We are looking for someone willing to go beyond their defined responsibilities when required to achieve the objective.

WHAT WE OFFER

Compensation: ₹15–18 LPA

Compensation will depend upon the candidate's experience, technical capability and current responsibilities.

For an exceptional candidate who can significantly strengthen our Quality systems, we are willing to offer compensation above prevailing industry standards.

More importantly, this role provides an opportunity to:

Lead Quality for a growing manufacturing organisation

Build Quality systems for a new plant

Work directly with senior management

Implement systems rather than merely maintain existing ones

Develop a high-performance Quality team

Work with leading OEM customers

Play a significant role in the organisation's growth journey

OUR EXPECTATION

We are not looking for someone who simply wants another designation.

We are looking for a Quality Leader who wants to build.

Someone who is passionate about manufacturing, deeply rooted in systems, hungry to learn and grow, and willing to put in their 200% to create a world-class Quality organisation.

If that describes you, we would like to hear from you.

Location: Howrah, West Bengal Compensation: ₹15–18 LPA Preferred Industry: Fans / Consumer Electricals / Home Appliances

Interested candidates may apply or connect directly with us.

Pay: ₹100,000.00 - ₹120,000.00 per year

Application Question(s):

- Your current and expected ctc
- How many years experience in manufacturing industry

Work Location: In person

📌 Sr Quality Head (Howrah)
🏢 UPTALENT
📍 Howrah