CUSTOMER CARE EXECUTIVE

- Prepare Order Excel Sheets and process Sales Orders in Zoho Books.
- Create and maintain customer ledgers in Zoho Books.
- Follow up with dealers for payments and order confirmations.
- Coordinate with the Supply Chain team for vehicle planning and stock dispatch.
- Inform the Supply Chain team immediately upon receipt of dealer payments for timely dispatch.
- Verify dealer return stock and maintain related records.
- Arrange return stock pickups through email and follow-up.
- Coordinate with the Supply Chain team for Credit Note processing.
- Provide regular updates to internal teams on orders, payments, dispatches, and returns.
- Identify and develop business opportunities in institutions such as schools, colleges, hospitals, offices, theatres, and corporate organizations.
- Generate new institutional leads and convert them into business opportunities.




- Meet key decision-makers and present company products and offerings.
- Build and maintain robust relationships with institutional clients.
- Negotiate orders, pricing, and commercial terms as per company guidelines.
- Coordinate with internal teams for order processing and timely deliveries.
- Monitor payments and ensure timely collection from customers.
- Conduct regular follow-ups to secure repeat orders and long-term business.
- Gather market intelligence and identify potential growth opportunities.
- Prepare and submit sales reports, customer feedback, and market updates to management.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Care Executive (Madurai)
🏢 haggfoods
📍 Madurai