Job Description:
Job Title: AMCR - Client Services
Corporate Title: NCT
Location: Vellore, India

Role Description
Ensuring DB Service Standards wrt to Customer Service, Compliance and Corporate Security are adhered too. Ensure total Compliance of all audit guidelines set by External (RBI, NSDL) and Internal OR Auditors. Error Free Processing of transactions within specified SLAs. Ensure laid down processes are being followed; DB internal security standards are followed.

What we’ll offer you
As part of our versatile scheme, here are just some of the benefits that you’ll enjoy,
• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities




• Ensure strict adherence to all internal and external guidelines (KYC, Anti Money Laundering & Audits).
• Timely, correct and acceptable response to all Business Banking customer queries.
• Ensure complete resolution to all customer queries and processing of all the customer instructions with 100% accuracy.
• Ensure 100% accuracy on processing of all the Trade related transactions (export & import) i.e. A1 Remittances, softax release, Bank guarantee Issuance etc .
• Ensure 100% Accuracy on checking the documents related to all the A2 Remittances.
• Ensure smooth functioning of A2 Remittance uploads though OMNIFLOW, Follow up with processing unit and tracking of rejects.
• Ensure proper coordination with NPC, PBC Trade Desk & GTB Trade Desk for smooth processing of all the transactions with in stipulated time.
• Ensure tracking of exceptions/deferrals taken for processing of trade transactions and proper follow up with Head –BB for closure of the same

📌 AMCR - Client Services (Vellore)
🏢 Deutsche Bank
📍 Vellore