Oracle/ServiceMax Techno-Functional Engineer

Johnson Controls creates smarter, healthier, and more sustainable buildings and connected operations. In this role, you will help support the business systems that keep service teams, internal users, and integrated enterprise processes running effectively.

You will work across Oracle and ServiceMax/SalesForce environments, combining functional understanding with hands-on technical troubleshooting. The successful candidate will possess strong technical expertise in Oracle E-Business Suite R12 and Oracle Fusion Cloud Applications, along with the ability to translate business requirements into scalable technical and functional solutions. This role is well suited to an experienced qualified who enjoys solving complex platform issues, improving processes, and partnering with both business and technology teams.

Role Overview
As an Oracle/ServiceMax Techno-Functional Engineer, you will support day-to-day operations, incident resolution, enhancements, and system stability across Oracle-related and ServiceMax processes.



You will be an Oracle ERPs expert that extends the scope of this role to Salesforce and ServiceMax processes to ensure smooth processes execution through the ecosystem. You will translate business needs into practical solutions, validate fixes through testing, and help ensure reliable performance across integrated systems.

Key Responsibilities
• Provide techno-functional support for Oracle and ServiceMax users, resolving issues related to functionality, data accuracy, integrations, and performance.
• Analyze incidents, service requests, and enhancement needs, then define practical solutions that align with business and system requirements.
• Support configuration, testing, deployment, and release activities across Oracle and Salesforce/ServiceMax environments.
• Review Oracle EBS, PL/SQL, and SQL-related issues, and support functional analysis across Oracle Financials or other ERP processes when needed.
• Pa

📌 Oracle/ServiceMax Techno Functional Engineer (Pune)
🏢 Johnson Controls
📍 Pune