Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The role of a Manager Business Excellence is to contribute to the overall client satisfaction, retention and account profitability objectives by ensuring the operational performance standards for assigned accounts are met and enhanced.
Job title:

Manager Business Excellence
Job Description:

Education: Any Graduate or Post Graduate

Experience: 8+ Years experience in Business Excellence, BE & overall management

Roles & Responsibilities:
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• Conducting daily huddles, knowledge management, cross training as required




• Drive team to achieve process Service Level Agreements / metrics on productivity and Business Excellence within the established timelines
• Share status reports with business leaders for review on a periodic basis.
• Ensure adherence to engagement plans for team members
• Identify prospect areas for improvement in Business Excellence & productivity
• Conduct performance appraisals for team members
• Follow the performance management grid & take immediate steps for any variance
• Ensure performance report (presentation/visual boards) is shared with team on a regular basis
• Ensure successful execution of the plans & strategies as laid out by management time to time.
• Engage with other processes to understand and implement best practices.
• Ensure performance report (presentation/visual boards) is shared with team on a regular basis
• Ensure successful execution of the plans & strategies as laid out by management time to t

📌 Manager Business Excellence (Bengaluru)
🏢 Sagility
📍 Bengaluru