12 Oct
|
Cognus Technology
|
India
12 Oct
Cognus Technology
India
We are looking for a dedicated and
enthusiastic Counsellor for our EPT (English Proficiency Test) Department. The
ideal candidate should have positive knowledge of IELTS, PTE, and other English
proficiency courses, along with excellent communication and counselling skills.
The role involves handling walk-in inquiries, counselling prospective students,
and guiding them in selecting the most suitable course based on their academic
or immigration goals.
Key Responsibilities
• Attend and counsel walk-in students regarding IELTS,
PTE, and other English proficiency test preparation courses.
• Understand students' requirements and recommend
suitable courses and study plans.
• Explain course features, batch schedules, fees, and
enrollment procedures.
• Follow up with prospective students through calls,
emails, and WhatsApp to convert inquiries into admissions.
• Maintain accurate records of inquiries, counselling
sessions, and admissions in the CRM/system.
• Achieve monthly admission and conversion targets.
• Coordinate with trainers and operations teams for batch
allocation and student onboarding.
Requirements
• 1–3 years of experience in counselling for IELTS, PTE,
Spoken English, or Study Abroad/Education industry..
• Strong counselling, communication, and interpersonal
skills.
• Excellent presentation and convincing abilities.
• Ability to handle walk-ins and convert leads into
admissions.
• Basic computer knowledge and familiarity with MS Office
and CRM software.
• Customer-focused with a positive and professional
attitude.
• Ability to work in a target-driven environment.
📌 Counsellor (India)
🏢 Cognus Technology
📍 India