Job Description An Insight Global client is seeking a Senior HR Operations Specialist/Team Lead to oversee and support critical HR operations activities while leading a small team of HR Operations Specialists. This individual will serve as both a people leader and a hands-on contributor, balancing team management responsibilities with direct ownership of employee lifecycle transactions, onboarding and offboarding activities, and contractor administration. The ideal candidate will be responsible for managing global onboarding and employee administration processes for both contingent workers and full-time employees, including overseeing internal approval workflows, ensuring candidates successfully move through hiring and onboarding processes, maintaining employee records within HR systems, and coordinating with cross-functional partners to deliver a seamless employee experience. This individual will operate within a high-volume environment supporting significant daily ticket volume and time-sensitive HR processes, while ensuring adherence to service level agreements (SLAs), maintaining data accuracy, and monitoring team workload distribution. Responsibilities include leading, mentoring, and developing a small HR Operations team while maintaining individual operational responsibilities; managing contingent worker administration, contractor lifecycle processes, and employee lifecycle transactions including hires, transfers, job changes, and terminations; coordinating onboarding activities such as background verification, onboarding paperwork, first-day communications, system access, and partnership with IT for equipment and orientation setup; maintaining HR data within Oracle and other HR systems; acting as an escalation point for complex HR operational issues; creating and maintaining SOPs and process documentation; driving process improvements; and partnering with HR, Payroll, IT, hiring managers,



and business stakeholders to ensure efficient HR service delivery. The successful candidate will be a proactive leader who can see the bigger picture, understand operational risks and downstream impacts, maintain team morale in a fast-paced environment, and effectively balance strategic leadership responsibilities with hands-on execution to ensure high-quality operational support. This role will be on-site with hybrid flexibility and is offering a base salary of $20,749-43,572 USD based on years of experience. If this sounds like the role for you, please apply today! Skills and Requirements 6+ years of experience in HR Operations, HR Administration, or a related HR function
2-3+ years of experience leading, mentoring, or supervising HR Operations team members
Proven experience processing employee lifecycle transactions including hires, job changes, transfers, and terminations
Experience leading teams in a high-volume, fast-paced operational workplace
Strong organizational skills with the ability to manage competing priorities and deadlines
Experience supporting onboarding and offboarding processes with a focus on employee experience
Strong knowledge of contractor administration and contingent workforce processes
Experience managing SLA-driven processes and ensuring timely completion of operational tasks
Strong hands-on experience with HRIS platforms; Oracle HR experience preferred
Advanced Excel skills and experience utilizing SharePoint




Ability to balance team leadership responsibilities while maintaining individual contributor work
Strong attention to detail with a commitment to data accuracy, data integrity, and confidentiality
Experience creating and maintaining process documentation, SOPs, and operational controls
Excellent written and verbal communication skills with a strong customer-service mindset
Ability to identify risks, understand downstream impacts of HR processes, and proactively solve operational challenges
Experience with Oracle HRIS
Experience with Monday.com or similar task/workflow management tools
Project management experience
Experience partnering with payroll teams and cross-functional HR stakeholders
Experience supporting HR audits, compliance activities, and reporting initiatives
Experience driving process improvement and operational efficiency projects
Exposure to HR metrics, SLA reporting, and workforce analytics
Experience working in a global or fast-paced corporate environment We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

📌 Senior HR Operations Specialist/Team Lead India 4adf2aac (Bengaluru)
🏢 Insight Global
📍 Bengaluru