◻ Handle inbound and outbound calls related to medical laboratory services.

◻ Explain available laboratory tests, services, and booking procedures to customers.

◻ Assist customers with appointment scheduling, test bookings, and general inquiries.

◻ Follow up with customers and convert leads into service bookings where applicable.

◻ Maintain accurate customer details, call records, and follow-up updates in the CRM.

◻ Coordinate with laboratory teams to address customer queries and service-related concerns.

◻ Achieve assigned calling, customer service, and sales targets.

◻ Follow company policies and maintain customer confidentiality.

Skills: Basic Computer Knowledge, Customer Support, Telecalling, Positive Communication Skils

Experience: 0.00-2.00 Years

Education: Bachelor Of Computer Application (B.C.A), Bachelor of Science (B.Sc), Associate of Arts, Bachelor of Music, Bachelor of Commerce (B.Com), Bachelor of Business Management (BBM), Bachelor of Arts (B.A), Bachelor of Fine Arts (B.F.A), Bachelor of Social Work (B.S.W), Graduate Diploma

📌 Customer Support Executive (Chennai)
🏢 Oleti Jaiprakash
📍 Chennai