Overview

170+ Years Robust. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Supervisor will lead the day to day activities of assigned shifts in the client's alarm monitoring center. This position is responsible for line-level supervision of up to ten Operators, ensures that all positions are staffed with qualified personnel, and that all operations are conducted in line with established policies and procedures.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.





• Receive shift pass down information and conduct shift briefings to provide updates, assignments, training, and uniform compliance.

• Maintain situational awareness of natural and man-made events that may compromise the safety and security of personnel, business operations, and infrastructure for client locations globally.

• Draft and send emergency mass notifications and other crisis communications.

• Ensure that field personnel respond to all emergencies: medical, fire, hazardous materials, natural disasters, and accidents.

• Assist the client's security personnel with the development and/or revision of security operation center processes, protocols, and systems.

• Identify and route security for resolution of any nuisance or trouble physical security alarms.

• Provides back-up, support and on-call function, as needed.

• Oversee quality control and oversight for all production, support, and staffing functions in conjunction with the Operations Manag

📌 GSOC Supervisor (India)
🏢 Pinkerton
📍 India