Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.
We understand the importance of a job in peoples lifes and we want to help them find work that feels positive. And we’ll help them continue to grow as their needs and ambitions change.

At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.
We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

The Client-Facing MSP Specialist manages day-to-day contingent workforce operations for assigned clients and serves as a key point of contact for client stakeholders, hiring managers, suppliers, and internal teams. The role covers high-volume workforce activity, including blue-collar/industrial populations,



with a strong focus on client service, VMS operations, issue resolution, and SLA delivery.

Key Responsibilities:
• Manage client communication, shared inboxes, requests, and escalations.
• Support the contingent worker lifecycle from requisition through onboarding, extensions, and offboarding.
• Manage high-volume activity across blue-collar/industrial workforce programs.
• Work closely with hiring managers, Talent Advisors, suppliers, and internal teams to meet workforce requirements.
• Process and monitor activities in VMS platforms.
• Track SLA, requisition, fulfillment, and operational performance and provide client updates.
• Resolve issues proactively and ensure timely closure of escalations.
• Participate in client calls, operational reviews, MBRs/QBRs, and support process improvements.
• Mailbox management, liaising with suppliers who are in communication with the hiring man

📌 Specialist, Talent Solution Delivery, Enterprise (Hyderabad)
🏢 Randstad
📍 Hyderabad